Heritage Internal Medicine Associates
Primary Care • Manchester, CT
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Heritage Internal Medicine Associates is an internal medicine practice in Manchester, Connecticut, treating adults 18 and older. The practice addresses acute problems and chronic conditions such as hypertension, diabetes, and hypercholesterolemia, collaborating with specialists as needed. The team includes three physicians and three nurse practitioners who offer in-person and virtual appointments.
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Heritage Internal Medicine Associates showing the primary care practice in Manchester, CT.
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD, Yelp, Healthgrades, and practice website: Varies by platform: WebMD shows positive specific provider feedback; Yelp shows one positive long-term patient review; provider portal claims 4.9/5 rating (Very limited number of independent public reviews available across major platforms)
Patients praise
- Long-term patient loyalty (e.g., 20+ years)
- High patient satisfaction for specific providers (e.g., Dr. Andrew Garrett rated well for explaining conditions and staff courtesy)
- General practice rated 4.9/5 by the practice for patient effort, though independent review volume is low
Common complaints
- Reports of rude office staff and shouting on the phone
- Issues with timely prescription refills and incorrect refills
- Work environment concerns mentioned in employee reviews, such as cold office temperature and inconsistent management policies
"I have been going to this practice for over 20 years. I have a lot of confidence and trust in this practice."
- Yelp User Review"Terrible service. Prescriptions aren't filled on time. Staff is incredibly rude and screams at you on the phone."
- WebMD User ReviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- News - Karyn Guilmain, APRN | Heritage Internal Medicine Associates - May 6, 2026
- Heritage Medical Associates Joins BlueCross BlueShield of Tennessee and Ascension Saint Thomas Networks | Ascension - Aug 1, 2025
- Janet Brown - Apr 15, 2026
- Garrett Guess - Apr 17, 2026
- Dr. Bryce Dugas joins Northshore Internal Medicine Associates | Spotlight | an17.com - Jul 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
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