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North Shore Physicians Group clinic

North Shore Physicians Group

Primary Care • Marblehead, MA

4.8/5(390 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

North Shore Physicians Group in Marblehead, MA is a Mass General Brigham primary care practice located at 1 Widger Road. The clinic offers primary care services with physicians specializing in Internal Medicine and Family Medicine, and is open Monday through Friday from 8:00 a.m. to 8:00 p.m.

Services Offered

  • Primary Care
  • Family Medicine
  • Internal Medicine

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What are the hours of operation?

8:00 a.m.–8:00 p.m.

What services are provided at North Shore Physicians Group – Marblehead?

Primary Care services with physicians specializing in Internal Medicine and Family Medicine.

What is the address for North Shore Physicians Group – Marblehead?

1 Widger Road Marblehead, MA 01945

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Zocdoc (Dr. Sofia M. Fagan, DO – North Shore Physicians Group): 5.0/5 overall (22 reviews) (22 reviews)
  • Mass General Brigham doctors site (Dr. Erin F. Heiskell – Mass General Brigham Primary Care Clinic at Marblehead): 4.8/5 (55 ratings, 20 reviews)
  • Mass General Brigham doctors site (Dr. Rebecca L. Orendorff – Mass General Brigham Primary Care Clinic at Marblehead): 4.9/5 (111 ratings, 40 reviews)
  • Mass General Brigham doctors site (Dr. Laura J. Simpson – Mass General Brigham Primary Care Clinic at Marblehead): 4.8/5 (202 ratings, 85 reviews)
  • Mass General Brigham location page (North Shore Physicians Group - Marblehead): Not shown on provided page excerpt (Not shown on provided page excerpt)

Patients praise

  • Providers are described as listening carefully and being thorough
  • Patients report being treated kindly/respectfully with good bedside manner
  • Some reviews mention not feeling rushed and good professionalism

Common complaints

  • Complaints about scheduling/access problems (e.g., rescheduled without notification, long lead times)
  • Complaints about customer service/rudeness and feeling unsupported
  • Concern about patient coverage/continuity when a PCP leaves; being dropped/not taking new patients despite urgent needs
  • Long wait times reported by at least one reviewer

"“After being a patient here for more than 10 years... I received a letter stating my PCP was leaving the practice... This is very distressing, unprofessional and plainly unacceptable.”"

- localitybiz.com review (North Shore Physicians Group — Medical services in Marblehead, MA)

"“Absolutely no customer service, they act like you’re a chore And you cannot get help when Needed.”"

- localitybiz.com review (North Shore Physicians Group — Medical services in Marblehead, MA)

"“I have been a patient at Northshore Physicians over the last 5 years. I feel I have received quality care eachtime I have my physical.”"

- yelp.com (North Shore Physicians Group page returned in results; snippet provided)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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