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Internal Medicine in Marlborough, MA - Primary Care | Physicians

Primary Care • Marlborough, MA

4.3/5(59 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Ayesha Anwar): 3.7/5 (3 reviews)
  • RateMDs (Dr. Shunian He): 3.3/5 (6 reviews)
  • Healthgrades (Dr. Gilberto Sustache): 4.8/5 (28 reviews)
  • Healthgrades (Dr. Julie Ozaydin): 4.2/5 (18 reviews)
  • WebMD Care (Dr. Lise Tardif): 3.5/5 (4 ratings/2 reviews)

Patients praise

  • doctors are often described as caring, thorough, and good listeners
  • appreciation for clear explanations of medical conditions
  • some reports of minimal wait times and helpful, pleasant staff
  • strong patient loyalty, with some reporting being with a doctor for over 13 years

Common complaints

  • reports of rude, unprofessional front desk or medical staff
  • complaints about lack of punctuality or long wait times
  • issues with school/work excuse note policies
  • some patients felt rushed during appointments or that providers provided only textbook answers

"Dr. Sustache is hands down the best primary care doctor I have ever seen. He is incredibly thorough and insightful and compassionate. He takes his time. He makes you feel very seen and cared for."

- Healthgrades (Dr. Gilberto Sustache)

"The lady from “medical” was horribly rude the second she began speaking to me... Her response was “What do you want? My sympathy?!”"

- Healthgrades (Dr. Ayesha Anwar)

"The doctor does everything in a hurry. She seems not willing to spend much time with patients."

- RateMDs (Dr. Shunian He)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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