Northeast Health Services
Psychiatry • Marlborough, MA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Mental Health Care & Therapy in Marlborough, MA offers therapy, psychiatry, and medication management services for children, adolescents, and adults. Located at 33 Boston Post Road West, Suite 420, the clinic provides both in-person and telehealth appointments and accepts most major insurance plans including Medicaid and Medicare. The clinical team includes licensed therapists, board-certified psychiatrists, psychiatric nurse practitioners, and physician assistants.
Services Offered
Insurance & Payment
The insurance plans listed reflect acceptance across Northeast Health Services as a whole. Acceptance varies by clinic, and a listed plan may not be accepted at every location. To confirm coverage, please contact our central intake team.
Insurance, Out-of-pocket
Languages Spoken
FAQs
What insurance plans are accepted at Marlborough, MA clinic?
Most major insurance plans including Medicaid and Medicare; specific plans listed include Aetna, BCBS, Carelon, Cigna, CCA, Fallon, Harvard Pilgrim, Health New England, MassHealth, MBHP, Medicare, Optum, SWH, Tricare, Tufts, United, Wellpoint, WellSense. Verification advised.
Photos
Photos published by Northeast Health Services showing the psychiatry practice in Marlborough, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Northeast Health Services - Marlborough): 4.3/5 (51 reviews)
- Rehab.com (Advocates Community Counseling): 2.74/5 (31 reviews)
- Healthgrades (Dr. Maxwell Frank): 2.1/5 (7 reviews)
Patients praise
- Some individual therapists are described as helpful and dedicated
- Availability of diverse care options (community clubhouses, partial hospital programs)
- Structured support systems available for severe persistent mental illness
Common complaints
- Difficulty scheduling appointments and long wait times
- Unprofessional or rude staff communication
- Inconsistent therapist quality and lack of continuity in care
- Perceived lack of protocol or empathy in psychiatric evaluations
"The person answering the phone was completely rude... I said I think I need a psychiatrist right away. She said something like they don't give med's right away. I said it's not about that. So that's a very rude assumption. I said thank you at the end of the phone call. She just hangs up."
- Rehab.com/LocalityBiz user review for Advocates Community Counseling"Dr. Frank was my psychiatrist during in inpatient hospitalization, and he helped turn my life around... He is also very knowledgeable even in rare diagnoses. Highly recommend!"
- Healthgrades user review for Dr. Maxwell FrankSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Engage Wellness Acton Expands Services to Treat ADHD and Addiction Together - Sep 3, 2025
- Northeast Health Services Opens Offering Life-Saving Mental Health Care Clinic in Watertown | Watertown News - Nov 24, 2025
- LEARN Behavioral Opens New Autism Learning Center in Sturbridge, MA - Behavioral Concepts (BCI) - Sep 2, 2025
- Worcester healthcare provider opens sixth Central Mass. autism center in Sturbridge - Mar 24, 2026
- George White, MC, LMHC - LifeStance Health - Dec 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
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