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Dermatology | WVU Medicine clinic

Dermatology | WVU Medicine

Dermatology • Martinsburg, WV

4.9/5(300 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

WVU Medicine Berkeley and Jefferson Medical Centers is a nonprofit hospital system based in Martinsburg, WV, affiliated with West Virginia University Health System. It offers primary, specialty, and urgent care services across four US locations (Martinsburg, Ranson, Morgantown) and serves as part of WVU Medicine. Key details: - Industry: Hospitals and Health Care; Type: Nonprofit; Headquarters: Martinsburg, WV - Services: Primary care, specialty care, urgent care (dermatology not specifically listed, but the system provides comprehensive care) - Locations: Martinsburg (2500 Hospital Drive; 2000 Foundation Way HQ), Ranson (300 South Preston Street), Morgantown (3040 University Avenue) - Contact: 800-516-5548 - Employees and size: ~159 staff; annual revenue ~$6.5M - Aliases: WVU Medicine Berkeley and Jefferson Medical Centers; City Hospital - Website: wvumedicine.org/locations/berkeley-medical-center

Services Offered

  • Dermatology

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD (Dama Vance): 5.0/5 (5 ratings (1 review shown))
  • Doctor.com? (no separate site rating shown for WVU Martinsburg dermatology as a whole): 4 ratings / 4 reviews shown (4 reviews)
  • Birdeye / Google (Dermatology Associates and Surgery Center - Martinsburg): 4.9/5 (295 Google reviews)
  • WebMD practice page (Dermatology Associates & Surgery Center): 4 ratings with 4 reviews (4 reviews)
  • Vitals (Dr. Erik B. Hurst): Not stated in snippet (Multiple reviews; snippet includes several complaints and praises but no rating shown)

Patients praise

  • Friendly, welcoming staff and thorough care reported (Dr. Hurst)
  • Strong patient satisfaction for some clinicians (e.g., Dama Vance rated 5.0 on WebMD)
  • Positive experiences praising doctors/nurses and front staff at the dermatology office

Common complaints

  • Appointment delays/long waits and refusal to refund co-pay reported (Dermatology Associates & Surgery Center/WebMD)
  • Billing/insurance billing problems and collections threats reported (Vitals for Dr. Hurst)
  • Poor referral communication and lack of timely follow-up reported (WebMD practice review)
  • Staff unprofessional/unfriendly and scolding/double-booking issues reported (Vitals for Dr. Hurst)
  • Appointment changes and being kept waiting past appointment time reported (Yelp)

"“Ms. Vance is outstanding. She is personable, knowledgable and patient. She explains your health care concerns in a way that is understandable. We look forward to seeing her each visit.”"

- WebMD Care review text for Dama Vance

"“My experience as a new patient: my appointment was changed multiple times; the day finally I go into the office, I waited 1 1/2 hours past my appt time…”"

- Yelp listing review for Dermatology Associates and Surgical Center - Martinsburg

"“They asked what the issue was then told me to come back in 5 weeks… they refuse to return my co-pay and billed my insurance company. Do Not Recommend…”"

- WebMD practice page review for Dermatology Associates & Surgery Center

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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