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MercyOne North Iowa Psychiatry

Psychiatry • Mason City, IA • Since 1998

3.0/5(1,397 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

MercyOne North Iowa Psychiatry in Mason City is part of MercyOne, a nonprofit Catholic health system headquartered in Des Moines, IA. MercyOne operates clinics and hospitals in Iowa (including Mason City) under Trinity Health, offering inpatient and outpatient psychiatry services. Key details: - Organization: MercyOne (formerly Mercy Health Network), owned by Trinity Health - Location: Mason City, Iowa (North Iowa region) - Services: Psychiatry/mental health care as part of MercyOne’s hospital/clinic network - Access: Appointment booking and patient services typically available via MercyOne’s online portal and local clinics - Contact: Main MercyOne Des Moines-based organization; local Mason City clinic details and exact psychiatry service hours are best confirmed via MercyOne’s site or the Mason City clinic directly If you need, I can pull the exact Mason City psychiatry clinic address, hours, and how to book an appointment.

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

What Patients Say

Overall sentiment across review platforms: mixed

  • Medicare/CMS Hospital Compare: 3 out of 5 stars (overall hospital rating) (1397 completed surveys (historical HCAHPS data))
  • Healthgrades: 67% patient rating (top-box rating)

Patients praise

  • some patients report positive experiences with clinical staff/doctors
  • facility performs well on specific clinical quality measures such as blood clot prevention protocols

Common complaints

  • reports of rude or defensive staff behavior when seeking information about programs or treatment plans
  • concerns regarding billing, administrative processes, and interactions with non-clinical office staff
  • complaints about responsiveness and communication delays outside of clinical visits

"The doctors at this hospital were great, However the administration , and office workers including management are scamming sick patients who have no insurance."

- Find Rehab Centers review

"I have been met with rude, defensive staff when inquiring about the program, treatment plan and how I can be an advocate for my family member."

- ABA Navigator review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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