Massena Medical Group
Family Medicine • Massena, NY
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Massena Medical Group is a primary care clinic in Massena, NY offering family medicine, geriatric primary care, pediatric care, immunizations, chronic disease management, preventative care, and wellness and acute care visits. The clinic is located at 181 Maple Street in the Massena Hospital Medical Office Building and is open Monday through Friday from 7:30 AM to 4:00 PM.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
General Hours
Mon–Fri 7:30 AM – 4:00 PM
Photos
Photos published by Massena Medical Group showing the family medicine practice in Massena, NY.
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD Care (specifically for Dr. John Burnett): 3 out of 5 (23 ratings)
Patients praise
- Compassionate patient care from some providers
- Effective wound care services
- Friendly information desk staff
- Generally organized scheduling for some patients
Common complaints
- Patient dismissal from practice
- Perceived unhelpfulness and refusal to perform specific services (e.g., work physicals)
- Concerns regarding staff competence and safety
- Frustration with administrative or scheduling systems
"He is a wonder physician and he truly cares about patients needs and concerns. 10/10 recommended"
- WebMD review for Dr. John Burnett"I no longer defend this practice; it has earned its reputation. ... they refused to even look at the form I needed completed."
- WebMD review for Dr. John Burnett"The staff in this building are more likely to kill you than Covid."
- LocalityBiz review for Massena Memorial Hospital - Levine Outpatient CenterSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- North Country Adult Medicine of Massena adds physician assistant - North Country Now - Jan 20, 2026
- St. Lawrence Region welcomes Terry Pummer, DO, to lead Advanced Wound Care Services - North Country Now - Jul 22, 2025
- Formoza and French Join St. Lawrence Emergency Medicine Team - North Country Now - Oct 14, 2025
- Dr. Lim presented Massena Hospital Community Service Award - North Country Now - Jul 7, 2026
- Massena Town Board rejects proposal to pare down hospital debt | Top Stories | nny360.com - Dec 18, 2025
Information sourced from the clinic's website as of July 11, 2026.
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