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Massillon Community Health clinic

Massillon Community Health

Behavioral Health • Massillon, OH • Since 2025

3.5/5(5 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Massillon Community Health and Innovation Center (MCHIC) is a private 300,000-square-foot healthcare hub in Massillon, Ohio, founded in 2025. It aims to reimagine community care by combining clinical services, diagnostics, wellness, and prevention under one roof, transforming a historic hospital into a multi-tenant health hub. Key details: - Location: Massillon, Ohio; HQ at 870 Amherst Rd NE - Industry: Hospitals and Health Care - Workforce: 2 employees (as of listing) - Leadership highlight: Kevin Swinderman, Community Marketing Director - Contact: info@mchic.com; +1 330-234-9356 - Business model highlights: integrated care model with health, testing, recovery, and wellness in a single space; partnerships and scalable, impact-driven healthcare platform - Notable activity: active updates since Oct–Dec 2025 announcing expansion, partnerships (Pretorian Labs, ACCESS CARE, Catalyst Performance), and the launch of an integrated healthcare ecosystem in Stark County If you’re researching MCH Massillon specifically, this page confirms MCHIC as the Massillon-based health and innovation center with a focus on integrated, community-centered care and regional health ecosystem development.

Services Offered

  • urgent care
  • wellness
  • behavioral health
  • metabolic health
  • orthopedic care
  • specialty medicine
  • wellness recovery
  • behavioral health (mentioned)
  • red light therapy (mentioned)

Technology & Equipment

  • red light therapy
  • metabolic health
  • behavioral health technologies (implied)

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • RateMDs: 1.3/5 (based on 1 review for the facility itself) (1 (facility))
  • WebMD: 4/5 (based on 4 reviews) (4 (practice))

Patients praise

  • prompt and efficient care in some instances
  • professional and caring medical staff encountered by some patients
  • convenient access to services like urgent care

Common complaints

  • long wait times
  • unprofessional or rude staff behavior
  • concerns regarding medical diagnosis or treatment quality
  • unexpected or high billing costs, specifically facility fees combined with doctor fees
  • perceived lack of cleanliness in facilities

"Care was good and fast but beware. They will charge you a facility fee & a doctor fee. They submitted 2 claims for one visit. We had to pay our urgent care copay PLUS a separate fee for the doctor."

- LocalityBiz review of Mercy Health Center of Massillon

"Dr. Dang ignored my concerns and only did a brief exam before stating it was my fault... I left in tears and went to Well Now Aultman... they diagnosed me with a torn ear drum."

- LocalityBiz review of Mercy Health Center of Massillon

"They are all patient and kind. They listen to you and really make an effort to diagnose and treat the patient."

- WebMD review of Community Health Care Massillon Family Practice

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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