RGV Endocrine Center
Endocrinology • McAllen, TX • Since 2018
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
RGV Endocrine Center is a small private medical practice in McAllen, Texas specializing in endocrinology and related services. Key details: - Focus areas: endocrinology, diabetes management and technology, thyroid issues (including nodules), thyroid/metabolic disorders, PCOS, hypothyroidism, adrenal disorders, and weight loss with medical supervision. - Locations: two offices in McAllen, TX - 1400 E Ridge Rd, McAllen, TX 78503 - 1900 S Jackson Rd Ste 1, McAllen, TX 78503 - Founded: 2018; headquarters in McAllen - Contact: 956-307-3234, 956-340-4222 - Web presence: rgvendocrine.com; on LinkedIn - Team: small practice (2 employees), with specialists in endocrinology
Services Offered
Technology & Equipment
Team
Insurance & Payment
Accepts most major insurance plans; check coverage with office
Phone verification, In person payment
Languages Spoken
Pricing
Current Offers
New Patient Special (if available)
FAQs
What conditions do you treat?
Endocrine disorders including adrenal disorders, thyroid diseases (e.g., Cushing’s syndrome, hypothyroidism, Hashimoto’s), diabetes management, obesity/weight loss, PCOS, hair loss, infertility.
What are the office hours?
Monday through Friday 8:00 am to 5:00 pm; Saturday and Sunday closed.
Awards & Accreditations
Photos
Photos published by RGV Endocrine Center showing the endocrinology practice in McAllen, TX.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.9/5 stars (958 reviews (via Google/Birdeye))
- Yelp: 2.5/5 stars (3 reviews)
- PeptideIQ: 4.7/5 stars (20 reviews)
Patients praise
- Attentive and professional medical care from Dr. Ortiz and PAs
- Efficient, prompt appointments for some patients
- Easy access to telehealth options
- Friendly and welcoming staff
Common complaints
- Billing and insurance processing issues
- Difficulties with appointment scheduling and rescheduling (including long wait times)
- Patient concerns about exclusively seeing a Physician Assistant (PA) rather than the primary doctor
"Dr. Ortiz and staff are very professional. Nurses and assistants treat patients with care. I’m also happy with the fact that waiting is never long. I’m usually in and out within less than an hour."
- Birdeye review"The worst medical practice I've ever been to. Completely incompetent staff. The woman in billing could not figure out how to properly bill my insurance..."
- Yelp review"Don't expect to see Dr. Ortiz after the first visit unless you have severe thyroid issues. If you only want to see a PA then this is the place for you."
- Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Dr. Eduardo D. Luna, MD - Endocrinologist in Edinburg, TX - May 14, 2026
- Dr. Jose A. Llinas Cepeda, MD - Endocrinologist in Edinburg, TX - May 14, 2026
- Eduardo Dusty Luna - Jul 2, 2026
- DHR Health Earns National Recognition for Diabetes Care - Mega Doctor News - Nov 3, 2025
- Dr. Juan Diego Palacios discusses National Diabetes Month - Rio Grande Guardian - Oct 31, 2025
Information sourced from the clinic's website as of July 11, 2026.
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