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Health First clinic

Health First

Primary Care • Melbourne, FL • Since 1995

2.9/5(644 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Health First in Melbourne, Florida is part of Central Florida’s fully integrated nonprofit health system. Key points: - Organization: Health First, a nonprofit health system with four hospitals and extensive outpatient services, including trauma and heart centers. - Location: Headquarters in Rockledge, FL; multiple facilities in Brevard County, including Melbourne-area addresses (e.g., 1350 S. Hickory St., Melbourne, FL 32901; 8745 N. Wickham Rd., Melbourne, FL 32940). - Services: Emergency care, specialty services, Outpatient & Wellness services, and health plans (commercial and Medicare). Noted for balance billing protection and a large multi-specialty physician group. - Scale: About 2,709 employees (YoY +6.5%), annual revenue around $4.9B. - Contact: Main phone listed as 321-434-5600. If you’re looking for Melbourne-specific facilities, you can visit the Melbourne addresses above or contact Health First to confirm the nearest Melbourne hospital or outpatient site.

Services Offered

  • primary care
  • specialty providers
  • imaging and diagnostic testing
  • physician search
  • virtual visits
  • price transparency
  • patient portals
  • financial assistance
  • charge masters
  • price estimator
  • emergency department wait times
  • health plans
  • Medicare Advantage
  • Individual & Family Plans

Insurance & Payment

Not published.

Languages Spoken

Not published.

Pricing

  • price transparency
  • price estimator
  • charge master information
  • billing resources

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Health First Medical Group): 2.7/5 (42)
  • Yelp (Holmes Regional Medical Center): 2.3/5 (125)
  • Birdeye (Viera Hospital): 3.1/5 (477)

Patients praise

  • Specific medical staff praised for being compassionate, helpful, and professional
  • Some reports of efficient, friendly care in urgent/ER settings

Common complaints

  • Difficulty reaching staff by phone and long hold times
  • Administrative issues including appointment cancellations and scheduling problems
  • Reports of rude or unprofessional behavior by office and medical staff
  • Lack of coordination between specialists
  • Dissatisfaction with responsiveness to patient concerns

"There are several good doctors with Health First and I have been going there since 2010. I love my doctors but I am having to leave because I cannot deal with Health First so they are forcing me to find new doctors."

- BBB review for Health First Medical Group LLC

"Dr. Dang and Jackie are great, but the office staff is untrained, unskilled, and downright RUDE. I've been seeing the providers here for a couple of years, putting up with unanswered phones, 20-minute holds..."

- Birdeye review for Health First's Viera Hospital

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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