Paul W. Smith, OD
Optometry • Merced, CA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 10, 2026. How our information is sourced · Report incorrect information
About
Paul W. Smith, OD is an optometry and vision care provider based in Merced, California. Key details: - Services: Optometry/eye care and vision care products (Merced, CA) - Location: Headquarters and multiple Merced offices at 780 W Olive Ave, Merced, CA 95348 - Contact: 209-384-8023 or 209-384-2101 - Website: visionsource-mercedeye.com - Company profile: Private practice under Paul W. Smith OD; part of Vision Source network - Notable facts: Reported annual revenue around $17.4M; small workforce (1–10 employees listed); global site ranking and traffic modest (approximately 536 monthly visits) Smith, OD is a local option with multiple Merced locations and Vision Source affiliation.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Paul W. Smith, OD showing the optometry practice in Merced, CA.
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 3.3 out of 5 (4 ratings)
- Yelp: Varies; typically carries mixed feedback (22 reviews)
- Birdeye: Consistently high aggregate rating (97 reviews)
Patients praise
- Dr. Smith is considered thorough and professional by many patients
- Friendly and helpful front desk/reception staff noted in some reviews
- Clean office environment
- Comprehensive vision examinations
Common complaints
- Lengthy wait times for glasses fulfillment
- Issues with staff professionalism or perceived rudeness
- Concerns regarding upselling of services or products
- Potential issues with insurance billing and administration
"I couldn’t stand the rude staff anymore... They messed up orders and insurance billing, and even normal money exchanges. They were constantly trying to upsale me on everything."
- Unilocal review"Dr Smith is very thorough, nice receptionist. However it took about 2 months to get a pair of glassses! The "glasses specialist" has no clue what she's doing."
- Yelp/MapQuest reviews"Every single person was amazing the entire time... We were treated extremely well from booking the appointment, to the Dr. helping us understand different contact options."
- Unilocal reviewSynthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].
In the News
- Dr. Paul R. Kaesberg, MD - Hematologist-Oncologist in Merced, CA - May 14, 2026
- Dr. Philip L. Dixon - Optometrist in Reedley, CA - May 14, 2026
- Dr. James J. Ardis, OD - Optometrist in Buttonwillow, CA - May 14, 2026
- Dr. Kimberly M. Lyons, OD - Optometrist in Windsor, CA - May 14, 2026
- Dr. Priscilla Egbosimba, OD - Optometrist in Visalia, CA - May 14, 2026
Information sourced from the clinic's website as of July 10, 2026.
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