SSM Health Urgent Care
Urgent Care • Middleton, WI
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
SSM Health Urgent Care in Madison, Wisconsin provides care for non-life-threatening injuries and illnesses requiring immediate or urgent medical attention. Located on N. High Point Road, the clinic is open Monday through Friday from 7:00 AM to 7:00 PM and Saturday and Sunday from 8:00 AM to 4:00 PM. SSM Health also offers virtual care options through video visits and e-visits available daily from 6:00 AM to 10:00 PM.
Services Offered
Insurance & Payment
Not published.
Please contact your insurance company if you have questions regarding how Urgent Care services are identified on claims.
Languages Spoken
Not published.
FAQs
What services are offered at this Urgent Care location?
Non-life-threatening injuries and illnesses that require immediate or urgent medical attention.
What type of care do I need?
Learn about virtual options
Social Media
Photos
Photos published by SSM Health Urgent Care showing the urgent care practice in Middleton, WI.
What Patients Say
Overall sentiment across review platforms: negative
- UrgentCareMap: 2.8 out of 5 stars (110 reviews)
- Apple Maps/Yelp integration: 3.0 out of 5 stars (2 reviews)
Patients praise
- Some patients reported kind and supportive staff interactions
- Instances of efficient, timely, and organized care for specific visits
- Clean and well-maintained facilities reported by some patients
Common complaints
- Billing issues, including unexpected charges and difficulties with insurance coverage
- Dissatisfaction with staff attitude and perceived lack of empathy or respect
- Long wait times and concerns regarding understaffing
- Complaints about medical decision-making and diagnostic quality
- Poor communication between clinic departments
"Went in twice to urgent care and had a terrible experience both times... They then charged me $1,100 for this test. I do not recommend this place unless you want to go bankrupt and still feel awful."
- LocalityBiz reviewer"Not sure why this clinic has so many negative reviews. I went in for flu symptoms and they did a fantastic job. Clean, sanitized, orderly facility... staff were friendly and helpful."
- LocalityBiz reviewer"Patient billing is a nightmare and the phone support is poor. No one available in the clinic to resolve balance/payment issues. Been dealing with this for almost a year, while they confirm a credit balance they won't refund it."
- LocalityBiz reviewerSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- SSM Health Facilities Closing Due to Blizzard Warning - SSBCrack News - Mar 16, 2026
- SSM Monroe’s Express Clinic to move, be renamed as Urgent Care - Monroe Times - May 1, 2026
- Considering online health care? Here’s what to know. | SSM Health - Dec 10, 2025
- Summer eye safety: Protecting your vision from UV damage | Time for Kids | channel3000.com - Jun 16, 2026
- Care at Your Fingertips | BRAVA Magazine - Nov 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
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