Locations - AltaPointe Health
Behavioral Health • Mobile, AL • Since 1957
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 10, 2026. How our information is sourced · Report incorrect information
About
AltaPointe Health Systems is a Mobile, Alabama-based nonprofit healthcare organization (founded 1957) offering behavioral health services, including crisis, outpatient, substance use, residential, and specialized care, plus medical education and a medical team. Headquarters: 5750 A Southland Drive, Mobile, AL 36693. Other offices in Alabama carry out services nationwide within the United States, with four U.S. offices listed. Key details: 383 employees (up 6.9% YoY), annual revenue around $9.2M.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Locations - AltaPointe Health showing the behavioral health practice in Mobile, AL.
What Patients Say
Overall sentiment across review platforms: negative
- Better Business Bureau (BBB): 1/5 stars (1 review (BBB profile))
- FindRecoveryNow.org: 2.7/5 stars (16 reviews)
Patients praise
- Occasional reports of individual staff members being understanding or helpful.
- Some experiences with nursing staff being described as nice in specific settings.
Common complaints
- Difficulties reaching staff via phone, including long wait times, being transferred repeatedly, and unreturned messages.
- Reports of unprofessionalism, rude staff, and lack of care for patients.
- Concerns regarding billing practices, specifically no-show fees and perceived theft.
- Complaints about the crisis team, lack of privacy, and poor communication between departments.
- Negative experiences with treatment protocols, including methadone clinic processes and MAT programs.
"I just do not find it professional when you truly need help they ridicule you."
- Better Business Bureau review"This place is an absolute JOKE of a clinic. If you can ever even get anyone on the phone they are very rude and just transfer you around over and over."
- FindRecoveryNow.org review"I called Altapointe and was sent on a merry-go-round of phone calls being transferred desk to desk, office to office for close to an hour."
- Better Business Bureau complaintSynthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].
In the News
- Hospitals - AltaPointe Health - May 27, 2026
- Pharmacy - AltaPointe Health - Jan 13, 2026
- EastPointe Psychiatric Hospital - AltaPointe Health - Aug 28, 2025
- ALTAPOINTE HEALTH ADULT OUTPATIENT - MOBILE - Yelp - Jul 5, 2026
- BayPointe - AltaPointe Health - Aug 29, 2025
Information sourced from the clinic's website as of July 10, 2026.
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