Trinity Health Behavioral Health - Muskegon
Mental Health • Muskegon, MI
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Trinity Health Behavioral Health - Muskegon in Muskegon, Michigan offers mental health services, behavioral health services, and outpatient services. Located at 125 E Southern Ave Ste 120, the clinic is part of Trinity Health Michigan, a large health system serving communities across the state.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Social Media
Photos
Photos published by Trinity Health Behavioral Health - Muskegon showing the mental health practice in Muskegon, MI.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: Not explicitly provided as a single average score in highlights, but noted as low in text reviews (24 reviews (on Birdeye))
Patients praise
- Positive feedback regarding nursing and direct care staff in some instances
- Satisfactory experiences with group therapy sessions
- Appreciation for provided meals
Common complaints
- Concerns regarding upper management and lack of care for patients/staff
- Difficulty reaching staff by phone or experiencing abrupt disconnections
- Reports of rude or dismissive interactions with front desk/reception staff
- Inconsistent or long wait times for appointments and follow-ups
- Serious allegations including physical/verbal abuse, neglect, and violations of patient rights in inpatient settings
- Issues with medication administration and communication regarding treatment plans
"Trinity Health should be absolutely disgusted the way they treat patients at Hackley Behavioral Health. The suffering I endured... I suffered physical abuse, psychological manipulation, verbal abuse, physical neglect, and emotional abuse."
- LocalityBiz User Review"How can I put in ZERO stars? Son's seen 3+ counselors at this place over last 3½ years. NONE have helped with his depression. Son forgot an appointment & they want $25, yet we arrive for an appointment 2 wks later, counselor not there w/o notice."
- LocalityBiz User Review"GREAT nurses and staff, AWFUL upper management. They don’t truly care for their staff OR patients, only what can benefit them."
- LocalityBiz User ReviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Vending Machines That Dispense Free, Lifesaving Narcan Kits Installed | Trinity Health Michigan - Apr 6, 2026
- Our commitment to mental health care with the Zero Suicide Initiative | Trinity Health Michigan - Sep 18, 2025
- Trinity Health Announces New Chief Nursing Officers at West Michigan hospitals | Trinity Health Michigan - Feb 10, 2026
- Trinity Health Livingston and Chelsea Hospital Receive $350,000 Grant from Michigan Health Endowment Fund to Enhance Behavioral Health Services | Trinity Health Michigan - Jul 24, 2025
- Trinity Health Neurosurgery Clinic Opens in Ludington | Trinity Health Michigan - Jul 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
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