Eliot Community Human Services
Mental Health • Nahant, MA • Two primary locations in Lynn (TriCity) and Danvers (North Shore) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Community Behavioral Health Centers operates two locations in Lynn and Danvers, Massachusetts, serving the surrounding communities including Nahant. The centers provide mental health and substance use disorder treatment for youth, families, and adults 24/7, including urgent and emergency services, crisis stabilization, individual and family therapy, case management, and recovery coaching. Services are available in Spanish and other languages when needed.
Services Offered
Technology & Equipment
Team
Insurance & Payment
CBHCs accept MassHealth; other insurances accepted for urgent and emergency care; eligibility stated for MassHealth and other insurances.
Not explicitly listed, not specified in text
Financing: Not explicitly listed
Savings plan: Not explicitly listed
Languages Spoken
Pricing
FAQs
What is CBHC?
Community Behavioral Health Center; a one stop shop for substance use and mental health treatment programs including urgent and emergency services, crisis stabilization, therapy and care coordination with primary care.
What does CBHC stand for?
Community Behavioral Health Center.
Who can be served by CBHCs?
Youth, families, and adults seeking mental health and substance use treatment.
Are CBHC services available 24/7?
Yes, CBHCs are open 24 hours, 7 days a week.
Where are the CBHCs located?
Tri City Area CBHC, Lynn: 95 Pleasant St, Lynn, MA 01901; North Shore CBHC, Danvers: 75 Sylvan Street, Building C, Danvers, MA 01923.
How do I contact the CBHCs?
Call 800-988-1111 for primary information; local phone numbers provided above; email info@eliotchs.org.
Commitments
Awards & Accreditations
Social Media
Photos
Photos published by Eliot Community Human Services showing the mental health practice in Nahant, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye / Google / Rehab.com: Approximately 2.8 to 3.2 stars (36-37 reviews (combined/varied sources))
Patients praise
- Some clinicians are described as trauma-informed and culturally competent
- Specific therapy groups, such as DBT, have been noted as very helpful by some patients
- Some individual therapists are highly praised for being caring, supportive, and professional
Common complaints
- Long wait times in waiting rooms
- Reports of unprofessional, unkind, or harmful staff interactions
- Difficulties with medication management and communication with providers
- Perceived lack of urgency or responsiveness to urgent needs and crises
- Challenges with appointment scheduling and administrative follow-up
"These clinicians are extremely trauma informed and culturally competent. I feel no judgement when speaking with them. The level of care I’ve received here is amazing."
- Patient review via Birdeye/Rehab.com"Terrible place to take your child. After waiting for 2 hours in the waiting room we were told to do a virtual visit instead."
- Patient review via Birdeye/Rehab.com"I have been talked down to by receptionists, had to call over and over to have prescriptions filled, had to get [external] prescriptions filled because they ignore my calls for refills... Our practitioners have been lovely, they're clearly overworked and burdened by the general chaos of the agency."
- Patient review via ABA NavigatorSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- [PDF] Community Behavioral Health Centers (CBHCs) - Sep 17, 2025
- Healey-Driscoll Administration Expands Community-Based Behavioral Health Services for Children and Youth | Mass.gov - Sep 3, 2025
- Community Behavioral Health Centers - Oct 23, 2025
- Eliot to expand care to North Shore youth - Itemlive - Sep 5, 2025
- Oct 23 | North Essex Community Service Agency (CSA) System of Care Open House | Danvers, MA Patch - Oct 17, 2025
Information sourced from the clinic's website as of July 11, 2026.
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