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Eliot Community Human Services clinic

Eliot Community Human Services

Psychiatry • Nahant, MA • Two primary locations in Lynn (TriCity) and Danvers (North Shore) locations

2.8/5(37 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Community Behavioral Health Centers operates two locations in Lynn and Danvers, Massachusetts, serving as a single entry point for mental health and substance use disorder treatment. Open 24/7, the centers provide urgent and emergency services, crisis stabilization, individual and family therapy, care coordination, and support for youth, families, and adults. Services are available in Spanish and other languages, with MassHealth covering all services and emergency care available regardless of insurance status.

Services Offered

  • Community Behavioral Health Centers
  • counseling and psychiatry services
  • adult services
  • homeless services
  • adult behavioral health
  • cyf
  • cyf-behavioral health
  • dd-bi
  • residential programs
  • suicide prevention
  • care coordination
  • caregiving and pregnancy support
  • planning and development/training
  • psychiatric services
  • therapies (individual and family)
  • crisis stabilization
  • urgent and emergency services
  • peer and family partner supports
  • nurses and case management

Insurance & Payment

  • MassHealth
  • other health insurances
  • no health insurance
  • no health insurance (for urgent and emergency care)

Children, adults and families with other health insurances or no health insurance can receive urgent and emergency care.

not specified on page

Languages Spoken

  • Spanish and other languages as needed

FAQs

What does CBHC stand for and what services are included?

CBHC stands for Community Behavioral Health Center and provides urgent and emergency services, crisis stabilization, individual and family therapy services and care coordination with primary care.

What is CBHC?

Community Behavioral Health Center, a one stop shop for substance use and mental health treatment, including urgent and emergency services, crisis stabilization, therapy, and care coordination.

Who is eligible for CBHC services?

People with MassHealth are eligible to receive all CBHC services. Children, adults and families with other health insurances or no health insurance can receive urgent and emergency care.

Where are the CBHCs located?

Two primary locations: Lynn (TriCity) and Danvers (North Shore). Addresses: 95 Pleasant St, Lynn, MA 01901; 75 Sylvan Street, Building C, Danvers, MA 01923.

What languages are available?

Services are available in Spanish and other languages when needed.

When are CBHCs open?

CBHCs are open 24 hours, 7 days a week.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Google reviews): 2.8 out of 5 stars (37 reviews)

Patients praise

  • Presence of trauma-informed and culturally competent clinicians
  • Some staff described as professional, friendly, and attentive
  • Convenient access to urgent and crisis mental health services

Common complaints

  • Long wait times for service
  • Inconsistent communication and lack of call-backs
  • Issues with medication management and refill processes
  • Reports of unprofessional or unkind staff behavior
  • Concerns regarding crisis response and patient safety

"These clinicians are extremely trauma informed and culturally competent. I feel no judgement when speaking with them. The level of care I’ve received here is amazing."

- Eliot Tri-City Community Behavioral Health Center reviewer

"Our practitioners have been lovely, but they're clearly overworked and burdened by the general chaos of the agency. They need a complete organizational overhaul in order to treat patients safely."

- Eliot Center at Everett reviewer

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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