Freeman Health System
Laboratory Services • Neosho, MO • Since 1925 • Multiple lab locations including Freeman West Lab, Freeman Hospital East Lab, Freeman Neosho Hospital, Freeman Women’s Center locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Freeman Health System operates a three-hospital network serving Joplin, MO, and Neosho, MO, with Freeman West in Joplin as the largest teaching hospital (339 beds, 41-bed ICU) and a satellite facility in Neosho. The system employs over 3,000 staff. The Laboratory Services are overseen by Joe Territo, Administrative Director of Laboratory Services, within Freeman Health System. The Neosho location at 113 West Hickory Street is part of the system’s footprint, alongside multiple Joplin campuses. For laboratory-related inquiries, contact details and leadership can be found in the system’s executive and operations listings.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
Your doctor may want your lab tests drawn and completed very early in the morning.
Morning phlebotomy rounds for patients in the hospital begin as early as 3 am. This ensures your doctor has the results in time for morning rounds.
Social Media
Photos
Photos published by Freeman Health System showing the laboratory services practice in Neosho, MO.
What Patients Say
Overall sentiment across review platforms: mixed
- Momentary Labs (based on CMS data): 4 out of 5 stars (136 patient surveys (CMS HCAHPS data))
- Yelp (Freeman Health System overall): 2.3 out of 5 stars (71 reviews)
Patients praise
- strong ratings for nurse and physician communication compared to national averages
- recognized for excellence in patient experience initiatives in the past
- high percentage of patients likely to recommend the hospital according to survey data
Common complaints
- long wait times in emergency department
- perceived rude or unprofessional behavior by staff and medical personnel
- concerns regarding accuracy of diagnostic procedures and follow-up communication
- general patient dissatisfaction with customer service and bedside manner
"one of their nurses... was very rude to me and I do not appreciate it and she had no right being rude... we're being rude if you're going to be in that position you should always be respectful to people at all times"
- LocalityBiz review"82% of patients would definitely recommend this hospital. A total of 136 completed patient surveys were collected... The hospital's top strength is nurse communication, with 88.0% of patients reporting that nurses always communicated well."
- Momentary Labs analysis of CMS HCAHPS dataSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Kyle Bridges named interim Chief Administrative Officer of Freeman Neosho | The McDonald County Press - Jul 9, 2026
- Kyle Bridges named interim chief administrative officer of Freeman Neosho Hospital | News | joplinglobe.com - Jul 1, 2026
- Missouri hospital names interim chief administrative officer - Jul 2, 2026
- Freeman Health System opens new Neosho rehabilitation center | News | joplinglobe.com - Dec 18, 2025
- Freeman Health System Appoints Hector Juarez as Vice President of Imaging Services – Joplin Business Outlook - Sep 8, 2025
Information sourced from the clinic's website as of July 11, 2026.
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