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Bay State Physical Therapy clinic

Bay State Physical Therapy

Physical Therapy • New Bedford, MA • 1 location in New Bedford, MA locations

4.3/5(284 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Bay State Physical Therapy (Bay State Physical Therapy of Randolph, Inc.) is a private Hospitals and Health Care provider headquartered in Braintree, MA, with multiple U.S. offices including locations in the greater Boston area. They operate as a partnership and have about 358 employees and roughly $22.3 million in annual revenue. Their listed U.S. offices include Braintree (HQ), Dorchester Center, Randolph, and Abington. The company serves as a physical therapy provider under NAICS 62 / 621 and SIC 80 / 809, and maintains contact via info@baystatept.com and phone numbers 866-296-2778, 617-282-8080, and 978-767-8343. Notably, there is no listed Bay State Physical Therapy location in New Bedford, MA in their current office roster.

Services Offered

  • Physical Therapy
  • Neurological therapy
  • Dry needling
  • Manual therapy
  • Balance and gait disorders
  • Concussions
  • Post-surgical rehab
  • Pre-surgical rehab
  • Therapeutic exercise
  • Post-concussion therapy
  • Vestibular therapy
  • Kinesio Taping
  • Joint mobilization
  • IASTM
  • Cupping
  • Electrical stimulation
  • Ergonomics
  • Post-surgery rehab
  • Sports physical therapy
  • Pediatric physical therapy
  • Dance medicine

Technology & Equipment

  • Dry needling
  • IASTM
  • Kinesio Taping
  • Electrical stimulation
  • Manual therapy
  • Joint mobilization

Team

  • Bay State Physical Therapy New Bedford team - Staff

Insurance & Payment

  • Aetna
  • Automobile Accident
  • Blue Cross Blue Shield
  • Cigna
  • CCA (Commonwealth Care Alliance)
  • Fallon Health
  • HarvardPilgrim HealthCare
  • Health Plans Inc
  • Mass General Brigham Health Plan
  • Mass Health (most locations)
  • Medicare
  • Molina
  • Network Health - Tufts Public
  • PHCS (Private Healthcare Systems)
  • Railroad Medicare Providers
  • Tricare
  • Tufts Health Plan
  • UMR
  • Tufts Health Plan Network Health
  • UnitedHealthcare
  • US Family Health Plan
  • Wellpoint
  • WellSense
  • Workers’ Compensation Management Bureau

In-network for most insurance plans

Pay Now, Insurance billed to carrier, Credit/Debit Card, Cash (likely), Credit Card, Cash, Check, Pay Now (online)

Languages Spoken

  • English

Current Offers

New patient offer

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Yelp (Brand-wide): Generally positive overall brand reputation (4.3/5 on Yelp across locations) (284-285 reviews across the brand on Yelp)

Patients praise

  • Effective and personalized treatment plans
  • Knowledgeable and compassionate physical therapists
  • Attentive and friendly support staff in many interactions
  • Professional and clean facilities

Common complaints

  • Occasional longer wait times for appointments
  • Reported difficulties with scheduling and responsiveness at some locations
  • Concerns regarding front-desk customer service experiences

"The attention and quality of care I received here is second to none. You’re not treated like just another number…instead, they make you feel like the only one that matters."

- Bay State Physical Therapy Official Website Patient Testimonial

"Samantha was absolutely pivotal in my back recovery. I couldn't get off the couch unassisted... her bedside manner to every single patient was easily the best I have ever seen."

- Yelp Patient Review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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