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Med First Primary & Urgent Care clinic

Med First Primary & Urgent Care

Family Medicine • New Bern, NC • 1 location in New Bern locations

2.3/5(316 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Med First Primary & Urgent Care is a private medical practice offering primary and urgent care, plus occupational health, with a hybrid-care model and a coordinated team of clinicians. Headquartered in Raleigh, NC, they operate two U.S. locations: 1616 E Millbrook Rd, Raleigh, NC 27609 (HQ) and 325 Western Blvd, Jacksonville, NC 28546. They accept most major insurances and self-pay, and are part of Sverica Capital Partners. The user’s query mentions New Bern; the company’s listed locations are in Raleigh and Jacksonville, NC, not New Bern.

Services Offered

  • Primary Care
  • Urgent Care
  • Occupational Health
  • Laboratory Testing
  • Vaccinations
  • X-ray
  • Rapid Result Processing
  • Family Medicine
  • Walk-in urgent care
  • Occupational health services

Technology & Equipment

  • On-site laboratory
  • Vaccination services
  • Rapid result processing
  • X-ray capabilities

Team

  • Wendell Richardson, MD, MD - Provider
  • Katherine Blake, DNP, FNP-BC, DNP, FNP-BC - Provider
  • Jennifer M. Lipsky, FNP-C, FNP-C - Provider

Insurance & Payment

  • Most major insurance carriers

Please contact clinic for specific insurance acceptance and in-network status.

Self-pay, Insurance, Copays at visit, Online billing may be available

Languages Spoken

  • English

Current Offers

New patient welcome

FAQs

What conditions do you treat?

Primary care and urgent care for a range of acute and chronic conditions; family medicine for all ages.

Telemedicine/Virtual Visits

If you can’t make it to the clinic due to travel, convenience, or other circumstances, a virtual visit may be the answer. You can have your appointment from the comfort of your home or from wherever you may be.

Urgent Care

Did you know eighty percent of all ER visits can be treated at Med First Primary & Urgent Care? Not all injuries or illnesses require a costly trip to an emergency room.

Vaccines

Our team provides vaccines for adults and travel vaccines; schedule by calling the location or requesting an appointment online.

Physicals

We offer daily physicals for sports, school, employment, insurance, the Department of Transportation, and more.

Family Medicine

Our providers offer family-centered primary care for patients three years and older, treating acute illnesses like the flu and chronic conditions like diabetes and hypertension.

Commitments

  • Accessible care near you
  • Walk-in availability for urgent needs
  • Multiple scheduling options (online, appointment line, texting)

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.3/5 (316 (brand-wide))
  • Apple Maps: 2.8/5

Patients praise

  • praise for specific medical providers and PAs
  • good experiences with urgent care walk-ins for some patients
  • convenience of online scheduling and location
  • friendly and professional treatment reported by some patients

Common complaints

  • long wait times
  • poor communication from staff
  • administrative issues such as missing referrals or lab orders
  • perceived rudeness of office staff
  • difficulty scheduling or being refused service for scheduled appointments

"The doctor refused to see her and refused to give me his name. Do not go there! The appointment had been scheduled! If I could rate my experience a 0 I would."

- Yelp review

"I love my PA, Jennifer Lipsky. She is very thorough and cares about the patient. The office is much more organized than when it first opened."

- Yelp review via MapQuest

"Every time I have an appointment I get treated like family, everyone is awesome especially Sonya Williams. She always goes above and beyond, she listened to all my concerns and finds a solution when needed!"

- Med First official website testimonial

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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