
BenchMark Physical Therapy
Physical Therapy • New Bern, NC
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
BenchMark Physical Therapy in New Bern, NC offers physical therapy and occupational therapy services including instrument-assisted soft tissue mobilization, total joint replacement rehabilitation, and hand and wrist pain treatment. Located at 2026 Waterscape Way Suite 13 within the Carolina Colours Harris Teeter shopping center, the clinic provides individualized treatment with services such as exercise, manual therapy, electrical stimulation, and patient education.
Services Offered
Team
Insurance & Payment
Not published.
We work with most major insurance providers. Coverage varies by plan. Call to confirm in-network status and learn about self-pay options.
self-pay, insurance
Languages Spoken
Not published.
FAQs
What types of therapy are offered?
Physical therapy and occupational therapy with various treatments listed (e.g., Instrument-Assisted Soft Tissue Mobilization, Total Joint Replacement Rehab, Hand & Wrist Pain).
What should I expect at my first physical therapy appointment?
During your first visit, your physical therapist will perform an initial evaluation, discuss your plan of care, and set goals. Your treatment may include exercise; manual therapy (a hands-on technique used to decrease pain and increase range of motion); modalities such as electrical stimulation, moist heat, or ice; and patient education, including a home exercise program. At this appointment, the frequency and duration of your treatment will be determined.
What should I bring to my first physical therapy appointment?
On your first visit, you’ll need to bring your physician referral or prescription (if applicable), your insurance card, registration forms, ID, and co-payment (if applicable). You may also bring a change of clothes.
Social Media
Photos
Photos published by BenchMark Physical Therapy showing the physical therapy practice in New Bern, NC.








What Patients Say
Overall sentiment across review platforms: positive
- Healthgrades: 5.0/5.0 stars based on individual provider reviews (e.g., Dr. Roger Hines, Eric James) (1 review per mentioned provider)
- BenchMark Physical Therapy websites: 5.0 stars (noted on their respective websites) (Not explicitly specified)
Patients praise
- Knowledgeable and professional staff
- Friendly, caring, and welcoming environment
- Effective rehabilitation outcomes and pain relief
- Efficient scheduling and personalized care
Common complaints
- One patient reported an injury caused by a different physical therapist prior to seeking care from Laura McDaniel, PT.
"Laura McDaniel is the best ever. I have gone to her for years. She is a comfort and a blessing besides being the best physical therapist I've ever been to."
- Healthgrades review for Laura McDaniel, PT"Staff all treat you like family. Everyone greets you as you enter, like they are really happy to see you. Therapy has been helping me tremendously."
- Peak Performance patient review"Great place for physical therapy – they are a wonderful group of highly-trained physical therapists that eliminate pain and give you the tools you need to remain pain-free."
- BenchMark Physical Therapy patient testimonialSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Megan Ruger - Physical Therapist in New Bern, NC - May 14, 2026
- Principle Therapy Services - Riverpoint Crest Nursing & Rehabilitation Center - Jul 29, 2025
- Robert J. Bridges - Physical Therapist in Morehead City, NC - May 14, 2026
- Tracy Hayes - Jun 4, 2026
- Christine Walters - Physical Therapist in Cedar Point, NC - May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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