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Med First Urgent Care & Family Practice of New Bern clinic

Med First Urgent Care & Family Practice of New Bern

Urgent Care • New Bern, NC • 1 location (Med First Urgent Care & Family Practice of New Bern) locations

2.8/5(2 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Med First Primary & Urgent Care is a private medical practice offering primary and urgent care, plus occupational health, with a hybrid-care model and a coordinated team of clinicians. Headquartered in Raleigh, NC, they operate two U.S. locations: 1616 E Millbrook Rd, Raleigh, NC 27609 (HQ) and 325 Western Blvd, Jacksonville, NC 28546. They accept most major insurances and self-pay, and are part of Sverica Capital Partners. The user’s query mentions New Bern; the company’s listed locations are in Raleigh and Jacksonville, NC, not New Bern.

Services Offered

  • Urgent Care
  • Primary Care
  • Occupational Medicine
  • Vaccinations
  • Laboratory Testing
  • Rapid Result Processing
  • X-ray
  • Occupational health
  • Walk-in urgent care
  • On-site labs
  • Vaccinations (adults and some travel)
  • Employment physicals
  • DOT physicals
  • Sports physicals
  • Weight loss programs

Technology & Equipment

  • X-ray
  • On-site laboratory
  • Vaccination services
  • Electronic health records (Athenahealth)
  • Phreesia patient intake
  • Online appointment system

Team

  • Wendell Richardson, MD - Provider
  • Katherine Blake, DNP, FNP-BC - Provider
  • Jennifer M. Lipsky, FNP-C - Provider

Insurance & Payment

  • Most major insurance carriers

We accept most major insurance carriers and also accommodate self-pay patients.

Self-pay, Insurance

Languages Spoken

Not published.

Pricing

  • Appointments: 1 (833) 378-1071
  • Office: (252) 631-5188
  • Phone: (252) 631-5189

Current Offers

New patient welcome

FAQs

What services are offered?

Primary care, urgent care, occupational health, vaccines, on-site lab, X-ray, rapid results.

How to schedule?

Online, appointment line, or texting.

What services are offered at Med First Urgent Care & Family Practice of New Bern?

A comprehensive range of health services including primary care, urgent care, occupational health, on-site laboratory testing, vaccinations, rapid result processing, and X-ray capabilities.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 3.5/5 (on specific Yelp entry) (The brand Med First Primary & Urgent Care averages 2.3/5 from 316 reviews across locations on Yelp)
  • Apple Maps: 1.3/5

Patients praise

  • Some patients report receiving prompt or life-saving care
  • Specific medical providers (e.g., Jennifer Lipsky) are praised for being thorough and caring
  • Convenient walk-in availability and online booking
  • Some staff members are described as friendly and treating patients like family

Common complaints

  • Difficulty with referrals and follow-up communication
  • Long wait times and understaffing concerns
  • Reports of unprofessional or unhelpful staff behavior
  • Inconsistent appointment management (e.g., scheduled appointments not honored or lacking necessary prep)

"Worst Dr office I've ever been too, they keep putting off sending in referrals. They're lazy and rude and they never answer the phone or call you back."

- Yelp / Apple Maps reviews

"I always get great medical treatment. Jenn is my primary care np and she is amazing and truly cares about everyone."

- Yelp user review

"The appointment had been scheduled! If I could rate my experience a 0 I would."

- Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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