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The Hospital of Central Connecticut clinic

The Hospital of Central Connecticut

Behavioral Health • New Britain, CT

4.3/5(237 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Behavioral & Mental Health at The Hospital of Central Connecticut in New Britain, CT offers outpatient psychiatry, medication management, and counseling services for children, adolescents, and adults. The program includes the Child and Adolescent Counseling Center and the Adult Counseling Center, with locations in New Britain and Southington. Clinical and administrative staff are fully bilingual and culturally competent, and all insurances are accepted.

Services Offered

  • Outpatient Psychiatry and Behavioral Health
  • Behavioral & Mental Health
  • Child and Adolescent Counseling Center
  • Adult Counseling Center

Insurance & Payment

  • All insurances are accepted

Languages Spoken

  • English
  • Spanish
  • Other languages may be available via bilingual staff
  • bilingual staff (English/Spanish likely; exact languages not specified)

FAQs

First Time Appointments

860.224.5804

Para Español

860.224.5267

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Liberty Integrated Behavioral Health): 3.0/5.0 (86)
  • Tebra (Mental Health and Psychiatry Services MHPS LLC): 5.0/5.0 (151)

Patients praise

  • Appreciation for compassionate and attentive therapists/clinicians
  • Effective support for medication management and mental health recovery
  • Helpful and supportive therapy sessions that provide comfort and guidance

Common complaints

  • Administrative incompetence and unprofessionalism (e.g., missed calls, unresponsive staff, lack of follow-up)
  • Concerns about medication management and pharmacy communication issues
  • Reports of poor experiences with intake assessments and perceived inadequate staffing levels
  • Frustration regarding discharge policies or scheduling inflexibility

"Providers are great!! Receptionists never pick up the phone barely at all which literally makes their jobs harder. I leave a message and they never get back to me."

- Liberty Integrated Behavioral Health review

"CMHA is a great place to go to for therapy and to get a case worker. My therapist and case worker have both helped me out tremendously and I'm forever grateful."

- CMHA Outpatient Behavioral Health review

"Sindhia is excellent! I am a shy person and she made me feel comfortable and at ease. She cares a lot... I feel supported and cared about at every appointment."

- Elite Health LLC testimonial

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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