New Castle Primary Care
Hospital • New Castle, PA • Since 1984
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
The Primary Health Network lists a location in New Castle, PA as part of its nationwide network of 37 U.S. offices. The New Castle address is 2807 Wilmington Road, New Castle, PA 16105.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by New Castle Primary Care showing the hospital practice in New Castle, PA.
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals: 3.6 (not shown)
- localitybiz.com (aggregated user ratings snippet): mostly 1★ with some 5★ and lower ratings (e.g., 2★) (not shown)
- Yelp: not provided in snippet (not provided in snippet)
Patients praise
- Some reviewers describe staff as friendly
- Some reviewers report being able to get timely help from certain staff members (e.g., wound clinic referral / nurse assistance)
- Some reviewers give high ratings (e.g., 5★)
Common complaints
- Difficulty reaching the practice by phone and not getting callbacks
- Rude or unprofessional front-desk behavior / gossip
- Problems scheduling or getting appointments (including behavioral health/therapy)
- Complaints about clinician performance/fit (e.g., “needs to retire”)
"“Very unprofessional, they refuse to answer the phone after multiple attempts… They won't even return your phone call after you leave a message. The women that work at the front desk are very rude…”"
- localitybiz.com (New Castle Primary Care — Medical services in New Castle, PA)"“Good luck trying to reach anyone if you’re a behavioral health patient… I’ve called 4 times… They haven’t called me back and I’ve left multiple messages…”"
- localitybiz.com (New Castle Primary Care — Medical services in New Castle, PA)"“One star for friendly staff…” (followed by complaints that phones aren’t answered and messages aren’t returned)"
- localitybiz.com (New Castle Primary Care — Medical services in New Castle, PA)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Elles S. Niessen, NP - Nurse Practitioner in New Castle, IN - May 14, 2026
- Rebecca J. Layman, PA - Physician Assistant in New Castle, IN - May 14, 2026
- Casey L. Stowe, NP - Nurse Practitioner in New Castle, PA - May 14, 2026
- Lauren J. Waugh - Physician Assistant in New Castle, IN - May 14, 2026
- Grand Opening at Our New Location in New Castle, PA on July 15th! | Pain & Spine Specialists Maryland and Pennsylvania - Jul 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
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