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UCFS clinic

UCFS

Geriatrics • New London, CT • Since 1877

2.3/5(3 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

UCFS Healthcare (ucfs.org) is a multi-site medical group with 10 U.S. offices, including locations in New London and nearby towns in Connecticut (Norwich, Moosup, Colchester). The site highlights its pediatric and behavioral health services, plus several clinical and administrative roles. Notable items: - Locations: 10 offices across CT, including 351 North Frontage Road, New London, CT 06320. - Services focus: Pediatric care (including after-hours “Nightlight Pediatric Care” launched Jan 2025) and behavioral health; no explicit geriatrics program listed on the page excerpt. - Staff/roles: Various clinical positions (e.g., Developmental & Behavioral Pediatrician, Psychiatrist, Behavioral Health Clinician) and administrative roles (e.g., Payroll & Leave Specialist, Resident Care Cook & Server). - Leadership update: President/CEO announced the Nightlight Pediatric Care expansion mid-January 2025. If you’re specifically looking for geriatrics in New London at UCFS, the provided highlights do not indicate a geriatrics specialty; the page emphasizes pediatric and behavioral health services. For geriatrics, you may want to check UCFS’s “Adult Medicine” or hospital/clinic listings on their site or contact the New London office directly.

Services Offered

  • Geriatrics
  • Geriatric Assessment and Management
  • Physical exams
  • Functional assessment
  • Psychosocial assessment
  • Medication review
  • Nutritional assessment
  • Diagnostic testing
  • Lab work
  • Community resources referrals
  • Revisit six months

Technology & Equipment

  • diagnostic testing
  • lab work
  • medication review

Insurance & Payment

  • Medicare
  • Medicaid

Insurance plans vary; many plans cover the Geriatric Assessment and Management; please confirm at appointment

Languages Spoken

Not published.

Pricing

  • The Geriatric Assessment and Management Program evaluates complex physical, psychosocial, functional and medical-related problems; referrals to community resources; revisit every six months.

FAQs

What does the Geriatric Assessment and Management Program include?

It provides a full evaluation of complex physical, psychosocial, functional and medical-related problems, including physical exams, functional and psychosocial assessments, medication review, nutritional assessment, diagnostic testing and lab work as needed.

How to make an appointment?

Please call 860-892-7042 ext. 1411.

What services are provided by the Geriatric Assessment and Management Program?

A full evaluation of complex physical, psychosocial, functional and medical-related problems; guidance to family members; a full consultative report to the primary care physician; services including physical exams, functional assessment, psychosocial assessment, medication review, nutritional assessment, diagnostic testing and lab work as needed; referrals to community resources; revisit every six months.

Is there a visit interval for follow-up?

Individuals are scheduled for a revisit to check on status every six months.

Where is the Geriatrics program located?

The Edward & Mary Lord Family Health Center, 47 Town Street, Norwich, CT 06360.

Awards & Accreditations

  • The Edward & Mary Lord Family Health Center (part of UCFS)
  • UCFS Impact and recognitions as a regional health provider

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 3.0 out of 5 stars (2 reviews (aggregated across locations))
  • USCompanies.net: 1 out of 5 stars (1 review specifically for New London Behavioral Health Office)

Patients praise

  • Some patients report finding primary care providers to be caring and compassionate

Common complaints

  • Reports of long wait times for appointments and lack of responsiveness to messages
  • Complaints about rude or unfriendly reception staff
  • Concerns regarding impersonal or rushed care experiences
  • Isolated negative reports regarding specific provider interactions or medical complications

"This place is horrible. I've been trying to reschedule an appointment for two weeks. I've left messages with for my therapist, and have yet to get one call back... Receptionists are rude and unfriendly."

- USCompanies.net review of New London Behavioral Health Office

"One of the best primary care providers in Norwich. Very caring and compassionate."

- Yelp review of UCFS (Norwich location)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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