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Beth Israel Lahey Health Primary Care clinic

Beth Israel Lahey Health Primary Care

Rheumatology • Newburyport, MA

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Beth Israel Lahey Health Primary Care at 21 Highland Avenue in Newburyport, MA offers primary care services including family medicine, internal medicine, and pediatrics. Primary care providers help with ongoing medical issues and preventive care, serve as your advocate, and can refer you to specialty care when needed.

Services Offered

  • Primary Care

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What primary care services are offered?

Our primary care providers help with ongoing medical issues and preventive care, act as your advocate, and can refer you to specialty care when needed.

Awards & Accreditations

  • Accreditations

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.0 stars (12 reviews) (12 reviews)
  • Healthgrades: 3.9 stars (7 ratings) (7 ratings)
  • Birdeye: 2.7 stars (7 reviews) (7 reviews)

Patients praise

  • Some individual providers praised for being compassionate, knowledgeable, and thorough
  • Some patients appreciate the accessibility of certain practices
  • Highly positive ratings for specific experienced physicians

Common complaints

  • Poor responsiveness and communication from office staff (ghosting, unreturned calls)
  • Long wait times for appointments and administrative delays
  • Perceived lack of care, dismissive attitudes, or unprofessional behavior by some providers
  • Dissatisfaction with billing and appointment policies
  • Inconsistent medical diagnosis or management of health conditions

"Joan Delahanty was a knowledgeable, compassionate, provider who consistently goes above and beyond... First rate!!! Highly recommended."

- Birdeye (Personal Care Physicians of Greater Newburyport)

"After an initial intake my NP quickly diagnosed me... 2 weeks later I was hospitalized... I've been basically ghosted by the practice although I paid for a yearly membership."

- Healthgrades (Dr. Mark Su's practice)

"Worst office. Front office staff is rude. Dr talks about football when you’re expressing your concerns. Constantly suggests going to the ED..."

- LocalityBiz (Newburyport Family Practice)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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