WNY Urology Associates
Urology • Niagara Falls, NY • Since 1949 • 1 (Niagara location) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
WNY Urology Associates (Western New York Urology Associates, LLC) is a private medical practice founded in 1949, with 6 offices in New York (including Cheektowaga, Orchard Park, Jamestown, Sanborn) and a total of about 20 employees. It operates under Kaleida Health and provides urology care (men's health, women's health, pediatric considerations, urologic pathology) with a Medent tech stack. Primary contact numbers include (716) 312-5775 and (716) 844-5000. The company emphasizes patient-centered care and staff training. Note: The provided data lists multiple New York locations but does not explicitly confirm a Niagara Falls-specific office or Niagara Falls address.
Services Offered
Technology & Equipment
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by WNY Urology Associates showing the urology practice in Niagara Falls, NY.
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye (Aggregate): 3.5 stars (based on 75 reviews) (75 reviews)
- Yelp: 2 stars (87 reviews)
- WebMD: Not provided numerically (10 reviews total) (10 reviews)
- Healthgrades: 1.0 star (5 reviews)
Patients praise
- Practice-reported high satisfaction survey results (94% - 96%)
Common complaints
- Long wait times in waiting rooms and exam rooms
- Difficulty reaching staff by phone and getting return calls
- Unorganized scheduling, including appointments at wrong locations
- Perceived lack of empathy and unprofessionalism from staff
- Issues with prescription handling and follow-up communication
"Regularly you are seen 45 minutes to an hour after your appointment. They do not explain the purpose for some of the tests they perform. They say that a script was sent when that didn't happen."
- Healthgrades review"Staff is very unprofessional. They are very unorganized. They wasted my time many times. They are also impossible to get a hold of. Very unprofessional."
- WebMD review"This place is great if you love wating forever to see someone. I have yet to have a visit where i did not wait at least 30 minutes in the lobby and another 15-30 minutes in an..."
- Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- WESTERN NEW YORK UROLOGY ASSOCIATES - Updated July 2026 - Oct 24, 2025
- Western New York Urology hiring Medical Billing in Cheektowaga, NY - Dec 19, 2025
- Miranda Dias - Dec 29, 2025
- Niagara County Location - Cancer Care of WNY - Aug 6, 2025
Information sourced from the clinic's website as of July 11, 2026.
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