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EVMS Medical Group clinic

EVMS Medical Group

Internal Medicine • Norfolk, VA

2.7/5(131 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

EVMS Medical Group (Academic Physicians and Surgeons Health Services Foundation) is a Norfolk, VA-based multidisciplinary specialty group focused on patient-centered care and translational research. Key points: - Over 256 providers (194 physicians) across more than 50 locations serving Hampton Roads. - Headquarters: Norfolk, VA; main contact: 757.451.6200. - Organization emphasizes translating scientific discoveries into new treatments and patient care approaches. - Small administrative footprint (about 5 employees) with leadership including CEO Kurt Stauder and Associate Director of Finance Moye Cathleen. - Locations include two Norfolk offices: HQ P.O. Box 936 and 4111 Monarch Way, Ste 500, Norfolk, VA 23508. Consider contacting the Norfolk offices or visiting evmsmedicalgroup.com for a physician directory and PCP options.

Services Offered

  • Internal medicine
  • Primary care
  • Prevention
  • Chronic disease management
  • Inpatient and outpatient care
  • Disease prevention
  • Wellness
  • Substance abuse counseling
  • Mental health support
  • Management of cancer, infections, heart, blood, kidneys, joints, digestive, respiratory, vascular diseases
  • Interdisciplinary team care
  • Patient-Centered Medical Home (PCMH)
  • Family involvement in care
  • Education and preventive care

Insurance & Payment

Not published.

Languages Spoken

  • English

FAQs

What is a Patient-Centered Medical Home (PCMH)?

The PCMH is a centralized setting that facilitates partnerships between a patient, the internist, and when appropriate, the patient’s family. The emphasis is on interdisciplinary care provided by an entire team, from physician to nurse to technician, including the front desk scheduler.

What services are provided by the Internal Medicine, Primary Care team?

Long-term, comprehensive care for adolescents, adults, and the elderly in office and hospital settings, including prevention and treatment of chronic conditions.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye (Ghent Family Medicine): 2.8/5 (62 reviews)
  • Birdeye (Strelitz Diabetes Center): 2.7/5 (69 reviews)

Patients praise

  • Specific physicians are frequently praised for being caring, informative, and excellent
  • Long-term patients who value the medical expertise provided despite administrative hurdles

Common complaints

  • Significant difficulty scheduling appointments and reaching staff by phone
  • Excessive wait times for both appointments and during office visits
  • Concerns regarding communication, including unreturned calls and medication refill delays
  • Frustration with the administrative/front-desk staff and billing processes
  • Perceived disorganization and lack of accountability within the office environment
  • Experiences with residents rather than the expected physician during appointments

"It took me 45 days to get an appointment. I have been a patient for 4 decades. It used to be Ghent Family Practice and it was a good practice. Now they threaten you with no show fees."

- LocalityBiz (EVMS Ghent Family Medicine review)

"Patient care is secondary at EVMS Internal Medicine. I can understand that their mission is primarily to train residents but that's precisely where it stops and the patient frustration begins."

- LocalityBiz (EVMS Department of Internal Medicine review)}},{quote:{citations:,confidence:

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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