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Sentara Urgent Care

Urgent Care • Norfolk, VA • Since 1888

3.8/5(820 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Sentara Urgent Care – Little Creek in Norfolk is part of the Sentara Health system, a not-for-profit provider serving Virginia, northeastern North Carolina, and Florida. The facility is one of Sentara’s urgent care options under a network that includes 12 acute-care hospitals and multiple medical groups. For exact hours, current wait times, and services (e.g., injuries, illnesses, telehealth), please check Sentara’s official site or contact the location directly.

Services Offered

  • Urgent care
  • Lab services
  • Occupational health services
  • Worker’s compensation treatment
  • X-ray services (select locations)
  • Pre-employment physicals
  • School physicals
  • Sports physicals

Insurance & Payment

Not published.

Languages Spoken

  • English
  • Vietnamese (language assistance page referenced)

FAQs

What services are offered at Sentara Urgent Care - Little Creek?

Fever, sore throat, coughs and colds, sinus conditions, urinary complaints, headache, flu, ear pain, minor burns, bug bites or small animal bites, rashes, sprains/strains/fractures/minor injuries, simple cuts and lacerations.

Need urgent care?

Our team is trained to care for a wide variety of medical needs for all members of the family, including adults, adolescents and children.

What Patients Say

Overall sentiment across review platforms: mixed

  • Google (via UrgentCare.directory): 3.9/5 (758)
  • Solv: 2.4/5 (5)
  • Yelp/Apple Maps: 2.4/5 (57)

Patients praise

  • Professional, skilled, and compassionate medical staff in some instances
  • Efficiency and fast service, particularly with online check-in options
  • Clean and well-organized facility environment
  • Effective alternative to the emergency room for non-life-threatening medical issues

Common complaints

  • Staff attitudes, including reports of rude or dismissive behavior from nursing and reception personnel
  • Long wait times and issues with walk-in availability
  • Communication failures regarding test results
  • Concerns regarding administrative practices, such as insurance billing or check-in procedures
  • Perceived lack of thoroughness or attentiveness from medical providers

"Scheduled a rapid covid-19 test for 7:11 p.m. this afternoon... They closed at 8:00 p.m. and LEFT... NEVER received a call. ... They FORGOT ABOUT ME!"

- Solv reviewer

"Wait was long (1.5 hours) but staff was wonderful. Everyone was efficient at their job and the doctor was very sweet and nurturing."

- Unilocal reviewer

"Reviews highlight a significant concern with staff attitudes, describing experiences as rude and dismissive, particularly from nursing personnel during visits."

- Wheree.com summary

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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