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Bloomington Primary Care clinic

Bloomington Primary Care

Primary Care • Normal, IL

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Bloomington Primary Care in Bloomington, Illinois provides acute visits, preventative care, and diagnosis and management of chronic diseases for patients of all ages. The clinic offers on-site laboratory and ultrasound services, mental health counseling, extended evening hours, and an online patient portal. It functions as a Patient Centered Medical Home and accepts multiple insurance plans including Health Alliance, Cigna, United, Coventry, and others.

Services Offered

  • Acute visits
  • Preventative care
  • Diagnosis and management of chronic diseases
  • Family practice care
  • Personalized primary care
  • Patient Centered Medical Home (PCMH)
  • Laboratory services
  • Ultrasound
  • Mental health counseling
  • On-site services
  • Online patient portal

Technology & Equipment

  • On-Site Laboratory
  • On-Site Ultrasound
  • Patient Portal

Team

  • Kaitlyn Duncan, Board Certified (Family Practice) - DNP
  • Jordan Forney, Board Certified (Family Practice) - DO
  • Elizabeth Franklin, Board Certified (Family Practice) - FNP-C
  • Kaitlyn Nafziger, Board Certified (Family Practice) - FNP-C
  • Kim Bankston, Board Certified (Family Practice) - DNP
  • Betty Scanlon, Board Certified (Family Practice) - FNP
  • Adam Houghton, Board Certified (Family Practice) - MD
  • Stephen Pilcher, Board Certified (Family Practice) - MD
  • Sue Keogh, Board Certified (Mental Health Counselor) - LCPC

Insurance & Payment

  • Health Alliance
  • Cigna
  • United
  • Coventry
  • PersonalCare
  • BCBS
  • Aetna
  • HealthLink
  • PHCS
  • UMR
  • Mutual Of Omaha

Insurances listed on site; support for a broad network is implied.

Not explicitly listed

Financing: Not explicitly listed

Savings plan: Not explicitly listed

Languages Spoken

  • Not explicitly listed
  • English

Pricing

  • Not explicitly listed

Current Offers

Patient Portal

FAQs

What services does Bloomington Primary Care provide?

BPC is available for acute visits, preventative care and the diagnosis and management of chronic diseases; serves all ages.

What is the relationship to PCMH?

BPC is described as your Patient Centered Medical Home.

What insurance plans are accepted?

Health Alliance, Cigna, United, Coventry, PersonalCare, BCBS, Aetna, HealthLink, PHCS, UMR, Mutual Of Omaha.

Commitments

  • Not explicitly listed

Awards & Accreditations

  • Not explicitly listed

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • BestProsInTown: Generally high (aggregated from various reviews)" (Approximately 60 reviews mentioned on one platform)

Patients praise

  • Kind, caring, and knowledgeable providers and staff
  • Providers take the time to listen and address patient concerns
  • Helpful nursing team and efficient office communication
  • Supportive environment for women's healthcare

Common complaints

  • Long wait times to see a general practitioner

"I second Bloomington Primary Care. Every provider I've seen there has been amazing!"

- Reddit user

"My wife would rather have no doc than go anywhere else for primary care in town. Dr. Pilcher's staff is phenomenal."

- Reddit user

"Every one of the doctors at Bloomington Primary have always taken the time you need."

- Nextdoor user

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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