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Locations - Eye Institute clinic

Locations - Eye Institute

Ophthalmology • North Hempstead, NY

4.6/5(264 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What are the hours and how can I schedule an appointment?

For a Northwell ambulance, call (833) 259-2367. Our representatives are available to schedule your appointment Monday through Friday from 9am to 5pm.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • North Shore Eye Care (Hempstead): 4.6/5 stars (264 reviews)
  • eye&I (Great Neck): Varies; generally mixed feedback (Not explicitly totaled for eye&I Great Neck)

Patients praise

  • Experienced and knowledgeable doctors
  • Modern and well-equipped facilities
  • Kind and courteous interactions with some clinical staff
  • Effective treatment outcomes for complex eye issues

Common complaints

  • Long wait times for appointments and during visits
  • Poor customer service including difficulty reaching the office by phone
  • Perceived lack of attentiveness or professionalism from certain staff members
  • Confusion regarding scheduling and patient prioritization

"This was such a disappointing first visit. First, I was not seen until 40 minutes past my appointment time... The first person I saw did not introduce herself... I spent 2 1/2 hours at this appointment (including the wait time)."

- Northwell Health Eye Institute at Bethpage patient review

"Extremely bad customer service and no one answer the phone. I have waited in the pharmacy for two hours and they still haven’t send the prescription to the pharmacy."

- Northwell Health Eye Institute at Bethpage patient review

"World renowned eye care ! Absolutely the best eye care I have ever received... These folks are THE BEST Everyone at this location is so friendly and helpful and the doctors take time to listen and explain everything"

- Northwell Health Eye Institute at Bethpage patient review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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