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Cooley Dickinson Physical Therapy clinic

Cooley Dickinson Physical Therapy

Physical Therapy • Northampton, MA • Since 1885 • Hatfield Outpatient Rehab Center + CDMG Hatfield clinic locations

2.7/5(621 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Cooley Dickinson Hospital is a nonprofit, acute-care community hospital in Northampton, MA, and a member of Mass General Brigham. It provides a broad range of services across Western Massachusetts, including physical therapy and rehabilitative services, with access to advanced resources through its partnership with Massachusetts General Hospital. Key details: - Location: 30 Locust St, Northampton, MA - Part of Mass General Brigham; nonprofit 501(c)(3) - Services: broad medical care including physical therapy, rehabilitation, inpatient/outpatient care - Annual impact: serves 75,000+ patients, extensive imaging and lab work, home care through VNA/Hospice - Contact: main phones 800-439-2370, 413-582-2000 - Founded: 1885; staff ~543; revenue $100M–$500M

Services Offered

  • Physical Therapy

Technology & Equipment

  • Biodex computerized evaluation and training
  • Video Nystagmography (VNG)

Team

  • Not specified, Not specified - Physical Therapy Team

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What are the hours for physical therapy services?

Hours at all facilities vary by location but typically offer early morning (7 AM) and early evening (6 PM) appointments several days per week.

How can I contact the Northampton location?

Call 413-582-2000 or use the location contact options on the website.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • PlainHospital (CMS Data): 3/5 stars (CMS overall rating) (N/A)
  • Birdeye (General Hospital): 2.7/5 stars (621 reviews)

Patients praise

  • Some patients report therapists are knowledgeable, professional, and helpful
  • High willingness of hospital patients overall to recommend the facility (88%)
  • Structured patient satisfaction survey process managed by National Research Corporation

Common complaints

  • Reports of poor communication and disorganization in scheduling or billing
  • Allegations of inadequate treatment or worsening conditions
  • Significant criminal incident involving sexual assault by a physical therapist at the Atwood Drive clinic
  • Concerns regarding bedside manner and lack of responsiveness to patient needs

"A physical therapist from South Hadley will be sentenced next week after a jury found him guilty of three counts of indecent assault and battery on a patient in his care."

- Daily Hampshire Gazette

"Charged for services I did not receive and have been fighting that for months. Physical therapist was good, but I was charged for 45 minute sessions and was never there that long."

- LocalityBiz (Reviewer: Melissa Wheaton)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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