
Cooley Dickinson Physical Therapy
Physical Therapy • Northampton, MA • Since 1885 • Hatfield Outpatient Rehab Center + CDMG Hatfield clinic locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Cooley Dickinson Hospital is a nonprofit, acute-care community hospital in Northampton, MA, and a member of Mass General Brigham. It provides a broad range of services across Western Massachusetts, including physical therapy and rehabilitative services, with access to advanced resources through its partnership with Massachusetts General Hospital. Key details: - Location: 30 Locust St, Northampton, MA - Part of Mass General Brigham; nonprofit 501(c)(3) - Services: broad medical care including physical therapy, rehabilitation, inpatient/outpatient care - Annual impact: serves 75,000+ patients, extensive imaging and lab work, home care through VNA/Hospice - Contact: main phones 800-439-2370, 413-582-2000 - Founded: 1885; staff ~543; revenue $100M–$500M
Services Offered
Technology & Equipment
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What are the hours for physical therapy services?
Hours at all facilities vary by location but typically offer early morning (7 AM) and early evening (6 PM) appointments several days per week.
How can I contact the Northampton location?
Call 413-582-2000 or use the location contact options on the website.
Social Media
Photos
Photos published by Cooley Dickinson Physical Therapy showing the physical therapy practice in Northampton, MA.


What Patients Say
Overall sentiment across review platforms: mixed
- PlainHospital (CMS Data): 3/5 stars (CMS overall rating) (N/A)
- Birdeye (General Hospital): 2.7/5 stars (621 reviews)
Patients praise
- Some patients report therapists are knowledgeable, professional, and helpful
- High willingness of hospital patients overall to recommend the facility (88%)
- Structured patient satisfaction survey process managed by National Research Corporation
Common complaints
- Reports of poor communication and disorganization in scheduling or billing
- Allegations of inadequate treatment or worsening conditions
- Significant criminal incident involving sexual assault by a physical therapist at the Atwood Drive clinic
- Concerns regarding bedside manner and lack of responsiveness to patient needs
"A physical therapist from South Hadley will be sentenced next week after a jury found him guilty of three counts of indecent assault and battery on a patient in his care."
- Daily Hampshire Gazette"Charged for services I did not receive and have been fighting that for months. Physical therapist was good, but I was charged for 45 minute sessions and was never there that long."
- LocalityBiz (Reviewer: Melissa Wheaton)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Cooley Dickinson Hospital to Offer Free Valet Parking Beginning Dec. 1 - Health Care News - Oct 30, 2025
- Volunteer-run Cooley Dickinson Hospital Coffee Shop closing to make way for grab-and-go cafe - Greenfield Recorder - Jun 3, 2026
- Cooley Dickinson completes $16M Emergency Department campaign - Greenfield Recorder - Jul 1, 2026
- Cooley Dickinson Hospital nurses authorize one-day strike - Daily Hampshire Gazette - Oct 12, 2025
- MNA: Cooley Dickinson Hospital Nurses Vote to Authorize 1-Day Strike as MGB Refuses to Properly Invest in Nurses and Safe Patient Care - Oct 10, 2025
Information sourced from the clinic's website as of July 11, 2026.
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