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Norwalk Skilled Nursing & Wellness Centre clinic

Norwalk Skilled Nursing & Wellness Centre

Skilled Nursing Facility • Norwalk, CA

1.1/5(2,080 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Norwalk Skilled Nursing & Wellness Centre is an affiliated skilled nursing facility in Norwalk, California, offering long-term care services to Medi-Cal members. The facility operates 24 hours a day, 7 days a week, and provides qualified interpreter services at no cost in multiple languages and formats.

Services Offered

  • Skilled Nursing Facility
  • Long Term Care
  • Affiliated Skilled Nursing Facility

Insurance & Payment

  • Medi-Cal Managed Care

Languages Spoken

  • English
  • Spanish
  • sign language (interpreters)
  • other interpreter services available

FAQs

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact.

Qualified interpreter services are available at no cost 24/7 during all hours of operations at all points of contact; in-person, telephone, video, and alternative modes of communication are available.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Medicare.gov (CMS): 1 out of 5 stars (Much below average) (Based on CMS data as of May 2026)
  • Seniors.fyi: 4.5 out of 5 stars (54 reviews)

Patients praise

  • Some staff described as kind, professional, and welcoming
  • Reports of clean and quiet environments from some visitors
  • Positive feedback on facility management by certain family members
  • Some residents and families feel it is a supportive, home-like environment

Common complaints

  • Understaffing and lack of responsiveness to resident calls
  • Inconsistent communication from staff and administrative issues
  • Concerns about cleanliness and odors in some rooms
  • Reports of professionalism issues with certain staff and management
  • Low federal quality ratings (1-star overall Medicare rating)
  • History of health inspection deficiencies and past fines

"Severly understaffed. My grandmother complained about no one coming when she hit her help button, as well as lack of needed medical services. The biggest issue? Had no idea where my grandmother was!"

- Google Reviews via SeniorCare.com

"My father has become ill in the last year and has already been to 3 different skilled nursing facilities and Norwalk is by far the best. Very well sanitized, place is quiet, all the staff is extremely friendly, kind, polite and professional."

- Google Reviews via SeniorCare.com

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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