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Norwood Senior Center clinic

Norwood Senior Center

Geriatric Care • Norwood, MA • Since 1872

2.8/5(123 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

The Town of Norwood, MA operates a Council on Aging may have a Senior Center serving older residents. The city government page notes active municipal services and a Council on Aging initiative with staffing like a Bus Driver role (as of 2025-04-25), highlighting safe, reliable rides for Council on Aging clients at the Norwood Senior Center. The center is part of Norwood’s municipal services led by the Town government (founded 1872; population ~31,611 in 2020; located along the Neponset River). For details on senior programs, transportation, hours, and contact, refer to the Town of Norwood official site (norwoodma.gov) or the Council on Aging section.

Services Offered

Not published.

Team

  • Kerri McCarthy, x6801 - Executive Director
  • Nanci Kelleher, x6802 - Program Director
  • Rebecca Nee, x6803 - Program Assistant
  • Deirdre Carney, x6804 - Transportation Outreach Coordinator
  • Kathleen Rooney, x6809 - Outreach Coordinator

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • seniors.fyi (Norwood Health & Rehabilitation): 1.5/5 (22 reviews) (22)
  • seniors.fyi (The Ellis Nursing and Rehab Center): 3.2/5 (42 reviews) (42)
  • seniors.fyi (Ellis Nursing Home): 2.9/5 (57 reviews) (57)
  • A Place for Mom (Golden Living Center – Norwood): 2.8/5 (2 reviews) (2)

Patients praise

  • The Norwood Senior Center is highly regarded as a community resource for social, educational, and wellness programs
  • Valuable support services provided by the Norwood Senior Center, such as Meals on Wheels, transportation, and outreach coordination
  • Welcoming and inclusive environment that promotes independence and connection for older adults
  • High level of satisfaction among participants in specific senior center programs and activities

Common complaints

  • Reports of poor hygiene, unsanitary conditions, and pest infestations at local nursing and rehabilitation facilities
  • Complaints regarding chronic understaffing, staff turnover, and language barriers among caregivers
  • Concerns about delayed responses to call bells, neglected basic needs, and inconsistent medication management
  • Accounts of unprofessional, rude, or hostile behavior from staff and management in nursing/assisted living settings
  • Inadequate care for residents with high-acuity medical or dementia-related needs

"I moved to Norwood after my husband passed away, and I was lonely. The senior center changed everything. I made friends, started taking yoga, and even went on a trip to the Cape. It gave me my life back."

- Margaret, 78 (via SeniorsProTalk)

"The building is infested with roaches, dirty, and has hallways that smell of urine. There is chronic neglect: unsympathetic staff, bedsores, falls, and patients left without help."

- Seniors.fyi review of Norwood Health & Rehabilitation

"The staff is rude and incompetent; call bells go unanswered for long periods and residents are not fed or cared for adequately."

- Seniors.fyi review of Ellis Nursing Home

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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