California Pacific Orthopaedics
Orthopedics • Novato, CA • Since 1979 • 2 (San Francisco, San Rafael) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 10, 2026. How our information is sourced · Report incorrect information
About
California Pacific Orthopaedics (Novato welcome post) brief - California Pacific Orthopaedics is a private hospital/orthopedics group in San Francisco with a multidisciplinary team offering surgical and non-surgical treatments for orthopedic and sports-related injuries. - The organization has expanded operations and personnel, including non-operative specialists, with a focus on aligning providers to patient needs. - Notable leadership includes CEO Caroline Jacobini and Director of Clinical Operations Louise Harrington; the group highlights recognitions for clinical excellence and notable doctors (e.g., Dr. James D. Kelly II) on national and regional lists. - Recent updates (as of 2026) announce new physicians and ongoing emphasis on non-operative care alongside traditional interventions like joint replacement and sports medicine. If you’re specifically looking for the Novato-oriented welcome or local contact details, this page indicates California Pacific Orthopaedics’ broader Bay Area presence and ongoing onboarding of new providers, but does not provide a separate Novato-specific page in the excerpt. ForNovato-specific services or appointments, consider contacting the main office or checking the site for a region-specific page.
Services Offered
Technology & Equipment
Insurance & Payment
Not published.
Languages Spoken
FAQs
What services are offered?
Orthopedic specialties including foot/ankle, hand/wrist, hip/knee replacement, shoulder/elbow, spine, and sports medicine; urgent access clinic for prompt evaluation.
What is the Urgent Access Clinic?
For sudden orthopedic injuries and patients who need prompt evaluation and treatment.
When does the Urgent Access Clinic operate?
Tuesday mornings, 8 am–12 pm, by appointment only.
Social Media
Photos
Photos published by California Pacific Orthopaedics showing the orthopedics practice in Novato, CA.
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp, BestProsInTown, MapQuest: Mixed ratings across platforms, often reflecting polarized patient experiences between clinical care and administrative service. (Multiple online platforms (e.g., Yelp, BestProsInTown, Unilocal) display varying review counts ranging from dozens to over 150.)
Patients praise
- High-quality medical care and skilled surgeons
- Knowledgeable and professional physicians and clinicians
- Positive surgical outcomes, particularly in joint and knee procedures
- Welcoming atmosphere once with the physician
Common complaints
- Poor front-office communication and coordination
- Long wait times for appointments and in the waiting room
- Frustrations with insurance processing and administrative bottlenecks
- Isolated reports of rude or unprofessional staff behavior
"Terrific practice. Dr. Robert Mayle is my hero. After going to UCSF Ortho and being treated like another piece of meat they don't have time for... I feel welcomed, listened to and taken seriously."
- Yelp (via MapQuest)"Processing medical insurance forms and procurement of drugs for procedures are just a few of the bottlenecks in any medical office... Communicating patients needs to the doctors at this clinic is one of the poorest on the west coast. Once you do see the Doctor, you will get good treatment."
- Unilocal"Absolutely rude and unprofessional office. Avoid at all costs. I'd give them negative stars if I could."
- Yelp (via MapQuest)Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].
In the News
- Dr. Nicholas Gannon, Orthopedic Surgeon Specializing in Hip and ... - Sep 28, 2025
- Hip resurfacing replacement - California Pacific Orthopaedics - Jan 7, 2026
- New Urgent Access Clinic – For sudden orthopedic injuries - Nov 5, 2025
- Minimal incision posterior and direct anterior approach total hip ... - Sep 28, 2025
Information sourced from the clinic's website as of July 10, 2026.
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