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Crystal Run Healthcare clinic

Crystal Run Healthcare

Hospital • Nyack, NY • 12 locations in Hudson Valley and lower Catskills (company-wide) locations

4.6/5(51 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

West Nyack Medical Center in West Nyack, NY offers primary care for adults and children, behavioral health and psychiatry, ear nose and throat, orthopedics and sports medicine, physical medicine and rehabilitation, pulmonary and critical care medicine, and radiology. The center provides urgent care and extended hours including weekend appointments.

Services Offered

  • Primary Care (Adult)
  • Pediatrics Primary Care
  • Behavioral Health & Psychiatry
  • Ear, Nose & Throat
  • Orthopedics & Sports Medicine
  • Physical Medicine & Rehabilitation
  • Pulmonary & Critical Care Medicine
  • Radiology (contact for scheduling)

Insurance & Payment

Not published.

Languages Spoken

Not published.

Current Offers

Weekend primary care appointments (West Nyack)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Palisades Professional Center): 4.6/5 stars (51 reviews)
  • Healthgrades (Montefiore Nyack Hospital): 54% patient recommendation rate (Not specified (HCAHPS survey data))

Patients praise

  • Convenient and accessible location with ample parking
  • Modern, clean facility environment
  • Efficiency in urgent care and same-day visit processes for many patients
  • Professional and knowledgeable clinical staff including nurses and therapists
  • Comprehensive range of services available in one location

Common complaints

  • Mixed experiences with office staff and customer service efficiency
  • Occasional reports of perceived lack of empathy or dismissive bedside manner from specific providers
  • Historical reports of operational challenges and high staff turnover

"I've been to many medical groups in my life... and this one is the best ever. I had my consultation diagnostic testing / x-rays diagnosis and treatment / cortisone shots ALL IN ONE VISIT. Spectacular."

- LocalityBiz review of West Nyack medical center experience

"I found Dr. Medici to be very dismissive... I was crying in his office not just from pain but from his lack of empathy."

- LocalityBiz review of individual physician experience in West Nyack

"Long-time Rockland County residents who had previously been “critical of Nyack Hospital” now report being “could not be more pleased,” awarding a “five star review.”"

- Nextdoor community feedback for Nyack Hospital, West Nyack location

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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