Universal Primary Care
Obstetrics and Gynecology • Olean, NY • Since 2004
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Universal Primary Care (UPC) is a nonprofit health provider headquartered in Olean, NY, offering family care, urgent appointments, dental/medical services, and OB/GYN care. Key details: - Location: Headquartered in Olean; 5 offices across NY/PA (including Olean, Salamanca, Cuba, Houghton, and Bradford PA). - Services: Adult medicine, pediatrics, mental health counseling, OB/GYN, urgent care, and dental/medical services. - Protections: Covered by FTCA protections. - Organization: Founded 2004; 15 employees; leadership includes CEO Brett Lawton and COO Michael Austin. - Community presence: Active hiring for OBGYN, CMO, Financial Controller; growing web presence and regional clinics (e.g., Bradford clinic plans). - Contact: Main phone (716) 375-7500; website upchealth.net.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What are UPC Olean Office hours?
Mon:8AM-8PM, Tue-Fri: 8am-5pm
Social Media
Photos
Photos published by Universal Primary Care showing the obstetrics and gynecology practice in Olean, NY.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Facebook and Google): 2.8 stars out of 5 (17 reviews)
Patients praise
- Some patients report efficient, friendly service and attentive care
- Appreciation for doctors who take their time during visits
- Ease of scheduling for some individuals
Common complaints
- Long wait times and difficulties scheduling or getting appointments
- Reports of poor management and inadequate call center responsiveness
- Frustration with billing processes and perceived lack of staff professionalism
- Concerns regarding diagnostic thoroughness or follow-up communication
"this place is the worst, avoid at all cost"
- Birdeye Review"Universal Primary Care has been excellent. Scheduling was simple, check-in was quick, and I never had issues with billing or paperwork."
- LocalityBiz Review"The care is great, but the wait times are awful and it takes a long time to get an appointment."
- Birdeye ReviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- OMG Women’s Health Clinic opening in Bradford - Olean Medical Group - Aug 8, 2025
- Gleason, Certified Nurse Midwife, joining Women’s Health Clinic in Bradford - Olean Medical Group - Sep 4, 2025
- Women's Health | Upper Allegheny Health System - Aug 4, 2025
- SOUTHERN TIER OBSTETRICS & GYNECOLOGY PC - Yelp - Yelp - Oct 22, 2025
Information sourced from the clinic's website as of July 11, 2026.
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