Universal Primary Care
Pediatrics • Olean, NY • Since 2004
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Universal Primary Care (UPC) in Olean, NY offers pediatric services as part of its family-centered care. Key details: - Nonprofit health provider headquartered in Olean, NY (founded 2004). - Services include pediatric care alongside adult medicine, mental health counseling, OB/GYN, and dental/medical services. - 5 offices across New York and Bradford, PA; UPC emphasizes compassionate primary care with FTCA protections. - Contact: (716) 375-7500; main site upchealth.net.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Universal Primary Care showing the pediatrics practice in Olean, NY.
What Patients Say
Overall sentiment across review platforms: mixed
- Various review aggregators (Birdeye, HelpConnectUsa): Approximately 2.8/5 (Multiple sources cite varying counts (e.g., 17, 43 total reviews))
- Facebook: 56% recommend (12 reviews)
Patients praise
- Some patients report positive experiences with specific providers who listen and explain care well
- Convenience of extended hours and 24/7 phone access for on-call providers
- Appreciation for the breadth of services offered (pediatrics, OB-GYN, primary care)
- A few patients note that staff are respectful and appointments can sometimes be quick
Common complaints
- Difficulties with administrative tasks such as scheduling, billing, and paperwork
- Inconsistent communication and unreturned phone calls
- Long wait times for appointments and while in the waiting room
- Reports of canceled appointments without adequate notification
- Issues with timely follow-up on test results and prescriptions
- Dissatisfaction with the quality of care or professionalism of some staff members
"Third time my appointment has been canceled in two months. Poor management, call center that is inadequate and slow, they call last minute before the appointment. Just overall poor service for a medical provider."
- LocalityBiz reviewer"Worst doctors office you could take yourself or your children to. They cancel appointment without contacting you. Horrible front desk people who hate their jobs. Be advised don't go here."
- A-Better-Place reviewer"Universal Primary Care has been excellent. Scheduling was simple, check-in was quick, and I never had issues with billing or paperwork. My first intake appointment with Christian stood out — he really listened, gave clear feedback, and made sure I understood everything."
- LocalityBiz reviewerSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Partnership addressing region’s dental care - The Bradford Era - Jan 24, 2026
- Kaleida Health To Close Olean Dental Center After Sustained Financial Losses - Dailytoothcare.com - Mar 26, 2026
- Ribbon cut on dental clinic - The Bradford Era - Feb 10, 2026
- Physician assistant returns to BRMC Primary Care team - Olean Times Herald - Jan 24, 2026
- Kassas, Acomb to retire from pediatrics at JMH in Wellsville - Olean Times Herald - Feb 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
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