Olean General Hospital
Physical Therapy • Olean, NY • Since 1898
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Olean General Hospital (OGH) offers outpatient rehabilitation services as part of its broader care network in southwestern New York. The hospital includes System Director of Rehabilitation Services on staff and recently recognized leaders in rehabilitation, such as Judy Lefford (manager of rehabilitation services) who received the Exceptional Leader Award. OGH provides comprehensive rehab programs likely including physical therapy and other sub-acute/rehabilitation services, integrated with its acute care and specialty offerings. The facility is a 186-bed nonprofit hospital affiliated with the Upper Allegheny Health System and Kaleida Health, with locations in Olean, NY and Bradford, PA.
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
What Patients Say
Overall sentiment across review platforms: mixed
- Leapfrog Group (OAS CAHPS Survey): 93% overall patient rating for the outpatient facility (OAS CAHPS) (Not explicitly stated total count)
- Healthgrades: 42% patient recommendation rate (Not explicitly stated total count)
- MedicalRecords.com: 2.3 out of 5 stars (51 reviews)
Patients praise
- Outpatient rehabilitation provides a one-on-one physical therapy experience
- Outpatient department receives high facility and staff ratings (95% in OAS CAHPS survey)
- Staff praised for being kind and pleasant in some instances
- 93% overall patient rating for the outpatient facility
Common complaints
- Reports of poor communication between staff and patients
- Concerns regarding patient care quality and staff responsiveness in hospital settings
- Some patients reported negative experiences with hospital staff/nursing attentiveness
"Our staff prides ourselves on multiple quarters of the highest patient satisfaction scores as surveyed by Press Ganey, as well as on-line reviews."
- Olean General Hospital Website"Zero communication between staff, no explanations to any questions that are asked..only bright spot is the nursing staff is great"
- MedicalRecords.com User ReviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- OGH offering community support groups, education classes in July - Olean Times Herald - Jul 9, 2026
- Health classes, support groups meet at OGH, BRMC - Olean Times Herald - Nov 15, 2025
- Ribbon Cut at New X-Ray Room at OGH | WESB B107.5-FM/1490-AM | WBRR 100.1 The Hero - Feb 25, 2026
- St. Bonaventure, Canisius sign occupation therapy MS agreement - Olean Times Herald - Jul 9, 2026
- Kaleida addresses future, sustainability of Olean General Hospital - Olean Times Herald - Feb 21, 2026
Information sourced from the clinic's website as of July 11, 2026.
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