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Family & Children's Counseling Services clinic

Family & Children's Counseling Services

Psychology • Oneida, NY

4.0/5(199 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Oneida Clinic – Madison County is a private, non-profit organization in Oneida, NY offering professional counseling and prevention services. Services include mental health counseling, family and marriage counseling, youth counseling, chemical dependency counseling, and medication assisted treatment.

Services Offered

  • Events
  • Chemical Dependency Counseling
  • Medication Assisted Treatment
  • Family & Marriage Counseling
  • Mental Health Counseling
  • Youth Counseling

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

In case of emergency, or if you need assistance when the clinic is closed:

Contact 911; Madison County Crisis Hotline 315-366-2215; Cortland Regional Medical Center 607-756-3771.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye, Vivian Health: 3.7 to 4.0 out of 5 stars (199 reviews (Birdeye) and 5 reviews (Vivian))
  • Healthgrades: 73% patient recommendation rate

Patients praise

  • Compassionate nursing care, particularly in specialty and maternity wards
  • Professional and knowledgeable physicians in certain departments
  • Effective and friendly service in specific areas like optical care
  • Some patients report feeling heard and well-supported during difficult medical experiences

Common complaints

  • Long wait times in emergency departments and for new patient appointments
  • Rude or unprofessional communication from reception and some medical staff
  • Concerns regarding quality of care, including surgical outcomes and missed diagnoses
  • Difficulties with billing, record transfers, and administrative follow-through

"The staff was excellent , kind professional and competent ! I was treated with dignity and respect & will come back with other health care needs!"

- Birdeye (Oneida Healthcare Center)

"It’s unfortunate as I’ve gone through Oneida my whole life, but I am looking for a new provider. It takes a lot to call and schedule something for your physical and mental health. When my own tribe is making me feel anxious for reaching out for help, it saddens me."

- LocalityBiz (Oneida Community Health Center)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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