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Costello Eye Physicians & Surgeons clinic

Costello Eye Physicians & Surgeons

Ophthalmology (Eye Care) • Oneonta, NY

2.8/5(56 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Costello Eye Physicians & Surgeons' Oneonta Office, located at 409 Chestnut Street in Oneonta, NY, provides comprehensive ophthalmology services including cataract surgery, glaucoma treatment, eyelid surgery, laser vision correction, dry eye treatment, and pediatric eye care. The practice accepts new patients and is open Monday through Friday from 8:00 AM to 5:00 PM.

Services Offered

  • Ophthalmology
  • Eye care
  • Cataract surgery
  • Glaucoma treatment
  • Dry eye treatment
  • Pediatric ophthalmology
  • Eyelid surgery
  • Laser vision correction
  • Minimally invasive glaucoma surgery

Team

  • Dr. John Costello - Founder/Leader

Insurance & Payment

Not published.

Languages Spoken

Not published.

Current Offers

We are accepting new patients at our Oneonta location

FAQs

What are the office hours?

Monday – Friday: 8:00am–5:00pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Bassett Family Medicine): 3 out of 5 stars (16 reviews) (16 reviews)
  • Birdeye (Oneonta Women's Health): 3.3 out of 5 stars (3 reviews) (3 reviews)
  • Seniors.fyi (Oneonta Nursing Home): 2.6 out of 5 stars (37 reviews) (37 reviews)

Patients praise

  • Helpful nursing and supportive staff in some departments
  • Some providers described as knowledgeable and approachable
  • Ability to get timely referrals to specialists when needed in some cases
  • Effective rehab and therapy teams in nursing care settings

Common complaints

  • Perceived staff incompetence and unprofessionalism
  • Difficulties with appointment scheduling and long wait times
  • Poor communication and failure to follow through on referrals or tests
  • Concerns regarding quality of medical care and treatment of chronic issues
  • Understaffing and organizational challenges in nursing facilities

"The incompetence is astounding, how do they remain in practice???... The greater majority of the “providers” and at least 1 nurse in this office are not only incompetent, but extremely unprofessional."

- Birdeye (Bassett Family Medicine)

"Our family has received care here from both the doctors and nurse practitioners! They are knowledgeable, but yet quick to refer you to a specialist when the issue is out of their realm."

- LocalityBiz (Oneonta Family Practice)

"I'm so pleased that a friend recommended Dr Njoku to me. He's very approachable and helpful and willing to listen."

- LocalityBiz (Godwin Njoku, MD)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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