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Emergencies and After Hours Concerns clinic

Emergencies and After Hours Concerns

Urgent Care • Oneonta, NY • 1 primary campus (Oneonta) and affiliated urgent care options locations

2.3/5(121 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

  • Urgent care
  • Walk-in clinics
  • After-hours care
  • Emergency services (when Health Center closed)

Technology & Equipment

  • Urgent care/walk-in clinic pathways
  • Insurance verification at point of care

Team

  • Bassett Convenient Care, Must call for appointment - Urgent care partner
  • WellNow Urgent Care, Appointments highly recommended - Urgent care partner

Insurance & Payment

  • Check with WellNow for accepted insurances
  • Bring insurance card

Urgent care clinics require insurance; verify coverage with the specific clinic

Credit/debit cards, Insurance coverage

Languages Spoken

  • English

FAQs

What should I bring to urgent care?

Insurance card.

When is urgent care available?

When the Health Center is closed; check hours for urgent care/walk-in options.

When is the Health Center open?

Health Center hours are listed as Monday through Friday with varying hours; on certain holidays and semesters, office hours will vary.

What are the urgent care hours when the Health Center is closed?

Bassett Convenient Care and WellNow have specified hours: Bassett Convenient Care at 1 Associated Drive Oneonta, NY 13820 is open Mon-Fri 8:00 a.m.–7:00 p.m. and Sat-Sun 9:00 a.m.–4:00 p.m. WellNow in Oneonta is open 7 days a week from 8:00 a.m.–8:00 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Seniors.fyi (Aurelia Osborn Fox Memorial Hospital): 2.2 out of 5 stars (105 reviews)
  • Birdeye (Bassett Family Medicine): 3.0 out of 5 stars (16 reviews)

Patients praise

  • Convenient access to same-day or walk-in appointments at urgent care clinics
  • Availability of 24/7 virtual care options through some providers
  • Occasional reports of gentle, efficient service for specific procedures like testing

Common complaints

  • Long wait times in emergency and urgent care settings
  • Reports of dismissive or unprofessional staff behavior
  • Concerns regarding misdiagnosis and inadequate treatment plans
  • Frustrations with billing practices and perceived high costs
  • Difficulties scheduling appointments with primary care providers

"I sat in the room for 40 minutes waiting for a doctor to come in and spiked a fever of 102. They only did a strep test and sent me on my way telling me it was a virus... I now get a bill in the mail for $100 and they’re charging me as if they’re a hospital."

- Bassett Convenient Care Oneonta review

"The ER is described as terrible, with slow service and hardly any real care provided. Patients report hours-long waits, with updates and treatment repeatedly delayed or neglected."

- Aurelia Osborn Fox Memorial Hospital review summary

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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