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Vision Center at Ottawa Supercenter clinic

Vision Center at Ottawa Supercenter

Optometry • Ottawa, IL

2.9/5(20 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google: 3.1 out of 5 stars (16 reviews (Ottawa, ON location))
  • Yelp: 2.0 out of 5 stars (4 reviews (Ottawa, IL location))

Patients praise

  • helpful customer service regarding adjustments
  • willingness to replace lenses for free in some instances
  • convenient process for purchasing contacts and glasses

Common complaints

  • rude or unprofessional staff behavior
  • issues with warranty or quality of lens coatings
  • inaccurate or conflicting information regarding insurance acceptance
  • poor interactions regarding prescription adjustments or eye care for children

"Do not recommend taking your child here if there afraid of the eye doctor …….the eye doctor is rude and has no empathy !!"

- Birdeye review

"My prescription totally changed about a month in. They replaced my lenses for free !!"

- Yelp review

"First the AR coating came off my glasses, OK, I'm told I have to purchase new lenses, told me I did it by not cleaning them properly, but, I did!!"

- Yelp review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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