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RiverValley Behavioral Health clinic

RiverValley Behavioral Health

Behavioral Health • Owensboro, KY • Since 1966 • seven-county service area in Kentucky locations

2.5/5(70 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

RiverValley Behavioral Health (RVBH) is a private, nonprofit mental health care provider established in 1966 and headquartered in Owensboro, Kentucky. The organization operates 7 offices nationwide (with its main campus at 1100 Walnut St, Owensboro, KY) and offers comprehensive behavioral health services across inpatient, outpatient, and residential settings. Core offerings include mental health treatment, substance use disorder services, autism/behavior support, crisis stabilization, case management, treatment foster care, assertive community treatment, testing and psychiatric services, and crisis/ suicide lifeline support. RVBH employs about 138 staff and has annual revenue around $20.2 million. Contact: info@rvbh.com; main phone: (270) 689-6500 or +1-270-689-6500.

Services Offered

  • mental health services
  • substance use treatment
  • specialized care for intellectual and developmental disabilities
  • certified community behavioral health clinic (CCBHC)
  • evidence-based services
  • community mental health center
  • continuum of behavioral health services

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What services does RiverValley Behavioral Health provide?

RiverValley offers a full range of mental health services and supports, in addition to substance use treatment, and specialized care for those with intellectual and developmental disabilities.

Is RiverValley accredited and/or designated for quality care?

Yes. RiverValley Behavioral Health is accredited by CARF. It is a state-designated Community Mental Health Center and is designated to become a Certified Community Behavioral Health Clinic (CCBHC) by late 2025 or early 2026.

Awards & Accreditations

  • CARF Accreditation
  • Certification as a Community Mental Health Center (state-designated)
  • CCBHC designation anticipated late 2025/early 2026 (not yet completed)

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Rehab.com / Recovery.com aggregate: 2.5 out of 5 stars (approx. 59-64 reviews across platforms)
  • WebMD: Not explicitly stated (mixed user comments) (12 reviews)
  • Birdeye: 2.3 out of 5 stars (11 reviews)

Patients praise

  • Some patients reported positive outcomes with specific individual therapists or physicians who were described as professional and helpful
  • Availability of a wide range of programs and services for those willing to engage with the treatment process

Common complaints

  • Significant administrative and communication issues (e.g., long wait times, appointment cancellations without notice, difficulty getting prescriptions refilled)
  • Serious allegations regarding quality of care, including concerns about over-medication, misdiagnosis, and unprofessional staff behavior
  • Negative experiences regarding the environment and safety of facilities, particularly for child/adolescent services

"Trying to actually get appointments and get your medicines are always such a hassle... they don't seem to care about people's well-being."

- Patient review (Birdeye)

"I'm am very pleased about the professional level of care I have received as a patient and client. Their diagnosis, medication prescribed and the personal time given to me have been 100 % accurate in both the physician and counseling areas."

- Patient review (FindRehabCenters)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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