Palo Alto Eye Group
Ophthalmology • Palo Alto, CA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 10, 2026. How our information is sourced · Report incorrect information
About
Palo Alto Eye Group is a small medical practice based in Palo Alto, California, offering eye care services. Key details: - Location: 1805 El Camino Real, Palo Alto, CA (three offices in total at the same address) - Industry: Medical Practices; eye care services - Ownership/Size: Private, self-owned; about 3 employees - Contact: Phone (650) 324-9200 - Website: paloaltoeye.com; LinkedIn: company page available - Operations: Active status; under categories like healthcare, diagnostic tests, treatments - Online presence: ~3,292 monthly visits; bounce rate ~0.4%; pages per visit ~2; US-based audience Notes: The firm is very small, with limited staff and a focus on eye care services. No additional services or specialties are listed beyond general eye care.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What services do you offer?
Eye medical and surgical services for anterior segment disorders including glaucoma and cataracts.
Photos
Photos published by Palo Alto Eye Group showing the ophthalmology practice in Palo Alto, CA.
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Palo Alto Eye Group): 2.5 stars (based on 24 reviews on Yelp) (24 reviews (Yelp))
Patients praise
- many patients find the doctors professional, thorough, and knowledgeable
- long-term satisfaction expressed by some patients for specific physicians
- clear explanations of eye conditions and treatments provided by some doctors
Common complaints
- reports of rude, unprofessional, or defensive office staff
- complaints regarding poor customer service and billing/insurance communication issues
- some feedback mentions long wait times or feelings of being ignored
- occasional comments about older testing equipment
"The office staff are very unprofessional.. Started an exam on my eyes and left the room with no communication they were leaving.. The testing equipment is old.. The waiting..."
- MapQuest (Palo Alto Eye Group reviews)"Dr. Chen is very patient and friendly, check very thoroughly and explain clearly. She is the best ophthalmologist I have ever seen."
- WebMD (Patient review for Dr. Jessica Chen)Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].
In the News
- Dr. Ann Nguyen, OD - Optometrist in Palo Alto, CA - May 14, 2026
- Dr. Lydia Philip, OD - Optometrist in Palo Alto, CA - Jun 11, 2026
- Dr. Thuy-Loan Phan, OD - Optometrist in East Palo Alto, CA - May 14, 2026
- Robert (“Bob”) Brown Matthews | Obituaries | losaltosonline.com - Aug 5, 2025
- Stanford’s tiny eye implant helps blind patients see again - Amed Post - Jul 8, 2026
Information sourced from the clinic's website as of July 10, 2026.
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