West Pasco Eye Care
Eye Care • Pasco, WA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
West Pasco Eye Care is a private eye care practice based in Pasco, WA, with three offices on Burden Blvd. They offer comprehensive eye services including eye exams, eyewear and contact lenses, and co-management for LASIK and cataract procedures, plus diabetic eye exams. The clinic emphasizes a wide range of eyewear brands and frames to help patients see clearly. Team size is small (2 employees), with administrative and general management roles. Contact: (509) 543-9898. Website: westpascoeyecare.com.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What are the hours of operation?
- Monday 8:00am-5:00pm - Tuesday 8:00am-5:00pm - Wednesday 8:00am - 5:00pm - Thursday 8:00am-5:00pm - Friday 8:00am-3:00pm - Saturday Closed - Sunday Closed; Closed 11:45am-12:45pm for lunch
Social Media
Photos
Photos published by West Pasco Eye Care showing the eye care practice in Pasco, WA.
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: Not provided in search snippet (site shows 14 reviews) (14 reviews)
- Facebook: 92% recommend (32 reviews)
- All Optometrist Near Me: 4.6 average rating (135 total reviews)
Patients praise
- Helpful, professional staff and doctors (patients describe staff as kind, pleasant, and attentive)
- Short wait times and efficient service
- Good eyewear/optical experience with helpful frame selection and clear pricing (no pushiness)
- Patients report good medical outcomes/next steps such as cataract evaluation/surgery referral
- Office uses advanced technology and is described as nice/clean
Common complaints
- Downturn in customer service/receptionist attitude in some recent reviews
- Longer wait times and delays compared with appointment times
- Perception of rudeness or poor service from reception/front desk
- Claims of issues around appointment handling/scheduling and being told different things
"“They were excellent. They got me in fast, had a wide selection of glasses to choose from, and I received my new glasses quickly.”"
- Yelp review highlights page for West Pasco Eye Care"“Worst service ever… On March 20th my mother had a scheduled appointment set for 3 p.m. she didn't get seen til 4-4:30…”"
- MapQuest customer feedback/review excerpt"“I have been with them for years… Since before they changed into this new building and the customer service has gone downhill. The receptionist are very rude…”"
- MapQuest customer feedback/review excerptSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Dr. Hulon Pass - Optometrist in Fort Stockton, TX - May 14, 2026
- Dr. Joshua R. Pass, OD - Optometrist in Fort Stockton, TX - May 14, 2026
- AdventHealth breaks ground on West Pasco emergency room as healthcare - Apr 14, 2026
- Maximize Year‑End Vision Insurance Benefits for Eye Care in NJ - Nov 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
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