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Lourdes Health clinic

Lourdes Health

General Surgery • Pasco, WA • Since 1916

3.0/5(681 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Lourdes Health in Pasco, WA offers comprehensive surgical services as part of a broader health system. The organization includes a Joint and Spine Center and a range of inpatient and outpatient surgical capabilities, supported by a network of clinics and outpatient facilities across the Tri-Cities (Pasco, Kennewick, Richland). Lourdes Health emphasizes mission-driven care with key leadership in surgical services and related departments, aligned with its 1916 founding and its status within RCCH HealthCare Partners. Primary locations include multiple Pasco facilities and a Richland clinic suitable for general and specialty procedures. For specifics on general, orthopedic, or other surgical services, contact the Surgical Services Director or visit their main site.

Services Offered

  • General Surgery
  • Surgical Services
  • GI lab
  • Bronchoscopy
  • Robotic surgery
  • Minimally invasive spine procedure
  • Endoscopic sinus surgery
  • Orthopedic surgeries

Technology & Equipment

  • state-of-the-art microscope
  • state-of-the-art navigation equipment
  • robotic surgical system
  • GI lab
  • bronchoscopy suite

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Garrett Pool): 5.0 out of 5 (2 reviews)
  • Vitals/WebMD (Dr. Steven Kincaid): 4.4 - 4.5 out of 5 (11-12 reviews)
  • Birdeye (Kadlec Clinic - General & Colorectal Surgery): 2.5 out of 5 (15 reviews)
  • Birdeye (Kadlec Primary Care Clinic - Pasco): 2.6 out of 5 (58 reviews)
  • Momentary (Trios Health): 3 out of 5 (590 surveys)
  • WebMD (Dr. Leandro Cabanilla): 5.0 out of 5 (5 reviews)

Patients praise

  • High satisfaction with surgical outcomes and the clinical competence of individual surgeons
  • Patients felt listened to, respected, and thoroughly examined by specific surgeons
  • Effective communication from doctors regarding conditions and treatment options
  • Personalized care and professionalism of certain surgeons compared to administrative staff

Common complaints

  • Staff communication issues and unprofessionalism (specifically front desk and medical assistants)
  • Scheduling difficulties, including long wait times, failure to receive records, and errors in prescriptions
  • Patient concerns regarding lack of clear information post-surgery or regarding treatment plans
  • Some patients reported feeling dismissed or rushed during appointments

"Have had six surgeries and Dr Kincaid has been the #1. Professional, accurate surgeon, yet has the manner of a family doctor."

- Vitals Review

"She never gave up on me... I lived because of Dr. Thayer. She is AMAZING."

- WebMD Review

"The CMA staff are extremely rude and unprofessional. I’ve been left in dark with information regarding my entire scheduled surgery..."

- Birdeye Review (Kadlec Clinic)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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