HCA Florida West Primary Care
Primary Care • Pensacola, FL
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
HCA Florida West Primary Care is a family medicine practice serving Pensacola, Cantonment, and Pace, Florida. The clinic provides primary care for adolescents through adults, including preventive services, health maintenance exams, family planning, and disease prevention, detection, and treatment. Physicians supervise and coordinate healthcare and arrange referrals for specialty care, with laboratory services available at some locations.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by HCA Florida West Primary Care showing the primary care practice in Pensacola, FL.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate): 4.6 stars (110 reviews)
- LocateHub (W Street Location): 4.5 stars (approximate) (206 reviews)
Patients praise
- Compassionate and attentive care from many individual doctors and nurse practitioners
- Staff described as friendly and professional at various locations
- Efficient appointment turnaround times for many patients
- Good availability for routine visits and acute illnesses
Common complaints
- Difficulties with office administration, such as scheduling issues and lost lab work
- Concerns regarding communication, including phone wait times and unresponsiveness
- Occasional reports of poor bedside manner from specific providers
- Frustrations with the centralized scheduling/appointment system
"The Doctors and staff were kind, compassionate, and knowledgeable from the moment we arrived. They saved Han’s life from a venomous snake bite."
- Patient review (Birdeye)"Worst physicians practice I have ever been in. I moved here out of state... Dr Sedra Hawthorne , as I was telling her my concerns and symptoms , no eye contact , texting on her phone."
- Patient review (LocalityBiz)"Dr.Jimenez was the sweetest most caring doctor I have met in a very long time... never rushed me out and let me ask questions."
- Patient review (LocalityBiz)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Dr. Luis R. Navas, MD - Family Medicine Doctor in Pensacola, FL - May 14, 2026
- Santa Rosa Medical Group to open primary care center in Cantonment - Jun 3, 2026
- Dr. Wuju Chun, MD - Internist in Pensacola, FL | Healthgrades - Aug 25, 2025
- Now Open: Primary and Urgent Care in West Pensacola-Perdido - Nov 25, 2025
- HCA Florida West Hospital unveils latest upgrades to Pensacola campus - Dec 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
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