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Baptist Urgent Care clinic

Baptist Urgent Care

Urgent Care • Pensacola, FL • Since 1951 • 3 (Airport, Nine Mile, Navarre) locations

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

- Baptist Health Care is a nonprofit health system based in Pensacola, Florida (founded 1951), serving northwest Florida and south Alabama. - It operates 4 offices in the United States, including locations in Pensacola and Gulf Breeze, with the headquarters at 123 Baptist Way, Pensacola, FL 32503. - The organization emphasizes community-focused care and offers urgent care services as part of its Baptist Emergency & Urgent Care network. Recent posts reference Baptist Urgent Care – Airport and expansion updates. - Contact: bhcmarketingcommunications@bhcpns.org; main phone numbers include (850) 434-4080 and 448-227-8478. - Related context: Part of a larger hospital and health care industry presence, with a LinkedIn page and multiple regional health initiatives.

Services Offered

  • Urgent care
  • Walk-in care
  • Minor illnesses
  • Minor injuries
  • School examinations
  • Sports physicals
  • Routine immunizations
  • Laboratory tests
  • Imaging
  • Specialist referrals
  • Ages 1+ welcome

Technology & Equipment

  • state-of-the-art equipment
  • imaging equipment
  • laboratory testing capabilities

Team

  • Freida Alaniz, PA-C - PA-C Urgent Care
  • Michelle Barrow, PA-C - PA-C Urgent Care
  • My-Hanh Inman, FNP-BC - FNP-BC Urgent Care
  • Richard Russo, M.D. - M.D. Urgent Care

Insurance & Payment

  • Most insurance companies
  • auto insurance
  • Medicare
  • Medicaid

It's always best to check with your insurance carrier for confirmation.

Languages Spoken

  • English

FAQs

Do I need an appointment?

No appointment necessary. Just walk in.

What age can be seen?

Ages 1+ welcome.

Awards & Accreditations

  • Awards - see provided external links?

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp/MapQuest: approximately 2.5 stars out of 5 (based on multiple reviews) (15 reviews mentioned on one platform)

Patients praise

  • some reports of attentive and concerned staff
  • convenient for minor symptoms for some patients
  • clean facilities in some positive experiences

Common complaints

  • long wait times, including multi-hour waits
  • concerns about staff communication and bedside manner
  • reports of unsanitary or dirty facility conditions
  • frustration with the combined urgent care/emergency room concept resulting in prioritizing ER patients
  • issues with follow-up, such as prescription delays or lack of responses

"Do NOT come here for Urgent care. Whoever came up with this concept of combined Urgent Care/ER is a complete and utter moron. They will take all ER people ahead of you and you will wait 4+ hours..."

- Yelp user review

"This is a DIRTY urgent care! OMG....I've never been to a dirty urgent care!!!! Unsanitary....no one pulled paper over the bed in the room!"

- LocalityBiz user review

"Attentive, no long waits, show concern, good for minor symtoms. Friendly staff , the rooms are nicely kept."

- Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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