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Preferred Medical Group clinic

Preferred Medical Group

Speech Therapy • Phenix City, AL • Since 2007 • 5 locations locations

4.1/5(18 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 10, 2026. How our information is sourced · Report incorrect information

About

Preferred Medical Group is a private medical practice with 7 offices across eastern Alabama, including Phenix City, Opelika, Fort Mitchell, and Auburn. Founded in 2007 and headquartered in Phenix City, AL, the group provides Pediatrics, Family Medicine, and Behavior Health services with walk-in and urgent care options. Primary contact: appointments@preferredmedgroup.com and phone numbers (334) 664-0463. Main Phenix City location: 3700 S Railroad St, Suite A, Phenix City, AL 36867 (HQ). Website: preferredmedgroup.com.

Services Offered

  • Speech Therapy
  • Pediatrics
  • Adult Primary Care
  • Behavioral Health Counseling
  • Psychiatry
  • Applied Behavior Analysis
  • Pediatric Speech-Language Pathology
  • Speech Therapy for developmental and daily living needs

Team

  • Brooke Cross - CCC-SLP · Speech Therapist

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • ABA Navigator: 4.1/5 (18 reviews)

Patients praise

  • Appreciation for specific doctors and medical providers (e.g., Dr. Chandra, Dr. Mila Riehl)
  • Long-term loyalty from some patients and families
  • Staff seen as caring and knowledgeable by satisfied patients

Common complaints

  • Difficulty getting appointments or callbacks from staff
  • Reports of being disorganized or unprofessional in administrative handling

"She doesn't tell me well we have to make another appointment to discuss that... she listens to every concern and I never feel rushed."

- Patient testimonial from ABA Navigator

"I have called so many times to try and make a new patient appointment and nobody will call me back. Extremely unprofessional and disorganized."

- Patient complaint on Yelp

Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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