UPMC
Multi-Specialty Clinics • Pittsburgh, PA • 40 hospitals and more than 700 doctors’ offices and outpatient centers locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
UPMC Presbyterian is a medical practices organization based in Pittsburgh, PA, with 158 employees and a presence in Peru. It operates within UPMC and uses the alias Presbyterian University Health System. Key locations are two offices at 200 Lothrop St, Pittsburgh, PA 15213. Notable roles include leaders in stroke, cardiac CT, cytopathology, and unit/director positions. The staff distribution spans medical, operations, management, research, and administrative departments. The organization is part of the broader UPMC network, with talent sourcing from and alumni connections to other UPMC facilities and regional health systems. If you’re specifically looking for “#1 ranked hospital in Pittsburgh,” this page establishes Presbyterian as part of UPMC’s Pittsburgh hospitals, but it does not independently confirm ranking status. For ranking specifics, you may want to check national hospital rankings or Pittsburgh-specific health system rankings.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Awards & Accreditations
Photos
Photos published by UPMC showing the multi-specialty clinics practice in Pittsburgh, PA.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (UPMC Shadyside): 3.5 out of 5 stars (418 reviews)
- Birdeye (UPMC Western Psychiatric Hospital): 2.0 out of 5 stars (379 reviews)
- U.S. Centers for Medicare & Medicaid Services (UPMC Presbyterian Shadyside): 3 out of 5 (Overall CMS Rating) (5,280 surveys used for HCAHPS data)
Patients praise
- Consistently ranked #1 hospital in Pittsburgh by U.S. News & World Report
- Strong clinical reputation as a major teaching and research hospital system
- Majority of patients willing to recommend the facility according to some standardized surveys
Common complaints
- Concerns regarding communication and staff responsiveness
- Difficulties navigating billing, insurance, and administrative processes
- Complaints about long wait times and scheduling issues in emergency departments and outpatient clinics
- Reports of perceived lack of compassion or inadequate medical attention
"Lab results are back for an hour now. All i need is an iv antibiotic. Dr no where to be found. Its pathetic."
- Birdeye (UPMC Shadyside) review"The Er is filled with employees on their cellphones... they dont care. They really dont."
- Birdeye (UPMC Western Psychiatric Hospital) review"Competence is NOT their middle name... what I haven't figured out is how to navigate the misinformation."
- Better Business Bureau (UPMC Health Plan) reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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